Retail Customer Service Assistant
Location: Castlebay
Hours: 15hrs per week -6 month contract
Salary: £13.45 per hour (Real Living Wage)
Join Our Team
Are you passionate about delivering great customer service? Looking for a flexible role with genuine career progression?
We have an exciting opportunity for a Retail Customer Service Assistant to join our team at our petrol filling station and convenience store.
About the Role
As the face of our store, you’ll play a key role in delivering an excellent customer experience. You’ll support the day-to-day running of the site, ensuring everything operates smoothly, safely, and efficiently.
Your responsibilities will include:
- Providing friendly and professional customer service
- Processing transactions accurately at the till
- Replenishing stock and maintaining store standards
- Ensuring compliance with health, safety, and company procedures
- Supporting the smooth operation of the forecourt and store
What We’re Looking For
- A passion for customer service and helping others
- A positive, reliable, and hardworking attitude
- Strong communication and interpersonal skills
- Willingness to learn and develop
- Retail experience is desirable but not essential (full training provided)
- Must be aged 18 or over (due to licensing regulations and lone working requirements)
What’s in It for You
- £13.45 per hour – Real Living Wage
- Flexible working hours across a 7-day rota
- Simply Health plan (including dental, physio, remote GP and more)
- Staff discount scheme
- Company pension
- Life assurance (up to 4x annual salary)
About You
You’re enthusiastic, approachable, and customer-focused, with a can‑do attitude. You enjoy working as part of a team and take pride in delivering a great service every time.
About Certas Energy
Certas Energy is part of a FTSE 100 company with a strong track record of growth. Through partnerships with SPAR, Esso, and Gulf, we operate a nationwide retail network, supported by our Retail Academy to help you develop and progress your career.
Apply Today
If you’re ready to be part of a supportive team and build a career in retail, we’d love to hear from you.
