Retail Customer Service Associate - Real Living Wage in Glasgow

Retail Customer Service Associate - Real Living Wage in Glasgow

Glasgow Full-Time 27800 - 27800 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch customer service and keep the store running smoothly.
  • Company: Certas Energy UK, a supportive team in retail.
  • Benefits: Earn £13.45 per hour, enjoy flexible hours, and access great perks.
  • Other info: Great opportunity for growth and development in a friendly environment.
  • Why this job: Join a dynamic team and kickstart your career in retail.
  • Qualifications: No specific qualifications needed, just a passion for helping customers.

The predicted salary is between 27800 - 27800 £ per year.

Certas-Energy-Uk is hiring a Retail Customer Service Assistant in Cambuslang, offering £13.45 per hour at a petrol filling station. You will be responsible for providing excellent customer service, processing transactions, and ensuring the store operates smoothly.

Responsibilities include:

  • Maintaining stock
  • Compliance with health and safety
  • Supporting daily operations

The role offers flexible hours, a pension plan, life assurance, and other benefits. Join a supportive team and build your career in retail.

Retail Customer Service Associate - Real Living Wage in Glasgow employer: Certas-Energy-Uk

Certas Energy UK is an exceptional employer, offering a supportive work environment where you can thrive as a Retail Customer Service Associate in Cambuslang. With competitive pay at £13.45 per hour, flexible working hours, and a comprehensive benefits package including a pension plan and life assurance, we prioritise your well-being and career growth. Join our dedicated team and take advantage of the opportunities to develop your skills in a dynamic retail setting.

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Contact Details:

Certas-Energy-Uk Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Customer Service Associate - Real Living Wage in Glasgow

Tip Number 1

Make sure to research Certas Energy and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in the role.

Tip Number 2

Practice common customer service scenarios that might come up during your interview. Think about how you would handle difficult customers or unexpected situations, as this will demonstrate your problem-solving skills.

Tip Number 3

Dress smartly and arrive on time for your interview. First impressions matter, especially in retail, so showing that you take the opportunity seriously can set you apart from other candidates.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in joining their supportive team.

We think you need these skills to ace Retail Customer Service Associate - Real Living Wage in Glasgow

Customer Service
Transaction Processing
Stock Management
Health and Safety Compliance
Operational Support
Teamwork
Communication Skills

Some tips for your application 🫡

Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers in the past!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Retail Customer Service Associate role.

Tailor Your Application:Make sure to customise your application to reflect the specific responsibilities mentioned in the job description. We love seeing candidates who take the time to align their skills with what we’re looking for!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Certas-Energy-Uk

Know Your Customer Service Basics

Brush up on the key principles of excellent customer service. Be ready to share examples of how you've handled difficult customers or gone the extra mile to ensure satisfaction. This will show that you understand the importance of customer experience in a retail environment.

Familiarise Yourself with the Company

Do a bit of research on Certas Energy UK and their values. Knowing about their commitment to customer service and community can help you align your answers with what they’re looking for. It also shows genuine interest in the role and the company.

Prepare for Common Interview Questions

Think about questions like 'How do you handle stress?' or 'Can you give an example of teamwork?' Practising your responses will help you feel more confident. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

Dress the Part and Be Punctual

Make sure to dress smartly and arrive on time for your interview. First impressions matter, especially in retail where appearance and professionalism are key. Being punctual shows respect for the interviewer's time and sets a positive tone for the meeting.