At a Glance
- Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
- Company: Join a friendly team at Certas Energy in Castleford.
- Benefits: Earn competitive commission, enjoy brand discounts, and flexible holiday options.
- Other info: Work autonomously in a supportive, results-driven culture.
- Why this job: Make an impact in a dynamic sales environment with real career progression.
- Qualifications: Sales experience, strong negotiation skills, and self-motivation are key.
The predicted salary is between 30000 - 40000 £ per year.
We currently have a vacancy for a Customer Account Manager to join our friendly team at our Castleford office, on a Full Time and Permanent basis working 37.5 hours per week.
As a Customer Account Manager, you’ll have access to:
- Competitive commission - up to £6k OTE
- Career progression within a multi layered sales structure
- Ride to work scheme
- Brand discounts through Certas group scheme
- Buy and sell holiday scheme
As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.
We’re looking for:
- Previously sales experience is desirable
- Strong negotiation skills
- Confidence in own ability
- High degree of self-motivation and time management
- Ability to work with autonomy
- Resilient, persistent and tenacious
- Target driven / results orientated
Customer Account Manager in Castleford employer: Certas-Energy-Uk
At Certas Energy, we pride ourselves on being an excellent employer, offering a supportive and dynamic work culture in our Castleford office. With competitive commission structures, ample career progression opportunities, and unique benefits like a ride to work scheme and flexible holiday options, we empower our Customer Account Managers to thrive both personally and professionally while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager in Castleford
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising your negotiation skills. Role-play with a friend or use online resources to get comfortable discussing your achievements and how you can add value to the team.
✨Tip Number 3
Showcase your results! Be ready to share specific examples of how you've maximised sales opportunities in previous roles. Numbers speak volumes, so have those figures at your fingertips.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Certas Energy.
We think you need these skills to ace Customer Account Manager in Castleford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background aligns with our values at Certas Energy. Keep it friendly and professional!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your target-driven mindset. Numbers speak volumes, so if you’ve exceeded sales targets or improved customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Certas-Energy-Uk
✨Know Your Sales Stuff
Make sure you brush up on your sales experience and be ready to discuss specific examples of how you've maximised commercial opportunities in the past. Think about times when you successfully negotiated deals or upsold products, as these will show your potential employer that you can deliver results.
✨Show Off Your Negotiation Skills
Prepare for questions that test your negotiation abilities. You might be asked to role-play a scenario where you need to convince a customer to choose a particular product. Practise articulating your thought process and strategies clearly, so you can demonstrate your confidence and skill in this area.
✨Demonstrate Team Spirit
Since the role involves working in a quality-focused environment, be ready to talk about how you’ve collaborated with others in previous roles. Share examples of how teamwork has helped you exceed customer expectations, as this will highlight your ability to fit into their friendly team culture.
✨Be Results-Driven
Prepare to discuss your target-driven mindset. Have some metrics or achievements ready to share that showcase your persistence and tenacity in reaching sales goals. This will help convey that you’re not just about making sales, but also about achieving and exceeding targets consistently.
