At a Glance
- Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
- Company: Join Certas Energy, the UK's leading independent fuel distributor.
- Benefits: Earn competitive commission, enjoy brand discounts, and flexible holiday options.
- Other info: Opportunities for career growth in a supportive and fast-paced environment.
- Why this job: Be part of a dynamic team driving innovative energy solutions for a sustainable future.
- Qualifications: Sales experience and strong negotiation skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
We currently have a vacancy for a Customer Account Manager to join our friendly team at our Cardiff office, on a Full Time and Permanent basis working 37.5 hours per week.
As a Customer Account Manager, you’ll have access to:
- Competitive commission - up to £6k OTE
- Career progression within a multi layered sales structure
- Ride to work scheme
- Brand discounts through Certas group scheme
- Buy and sell holiday scheme
Responsibilities
As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality‑focussed environment where we strive to exceed customer expectations by team‑working, professional interaction and effective communication.
Qualifications
- Previously sales experience is desirable
- Strong negotiation skills
- Confidence in own ability
- High degree of self‑motivation and time management
- Ability to work with autonomy
- Resilient, persistent and tenacious
- Target driven / results orientated
Company Information
Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day. Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high‑quality fuel and associated services to homes and businesses all over the UK each year.
We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long‑term business success.
Customer Account Manager in Cardiff employer: Certas-Energy-Uk
At Certas Energy, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in our Cardiff office. With competitive commission structures, career progression opportunities, and a strong emphasis on employee development, we empower our Customer Account Managers to excel while fostering a culture of teamwork and innovation. Our commitment to safety, compliance, and sustainability ensures that you will be part of a forward-thinking company dedicated to making a positive impact in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at Certas Energy on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising your negotiation skills. Think of scenarios where you’ve successfully managed accounts or closed deals. We want to see that you can handle those tough conversations with confidence!
✨Tip Number 3
Show off your results! Be ready to discuss specific targets you've hit in previous roles. Numbers speak volumes, so let us know how you’ve driven sales and improved customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Certas Energy.
We think you need these skills to ace Customer Account Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements that show you can drive results. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills align with what we're looking for. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to meet targets and manage accounts effectively. Numbers speak volumes, so if you’ve exceeded sales targets or improved customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Certas-Energy-Uk
✨Know Your Stuff
Before the interview, make sure you understand Certas Energy's services and values. Familiarise yourself with their approach to customer account management and how they strive for excellence in customer experience. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales experience that highlight your negotiation skills and ability to manage accounts effectively. Think about times when you successfully up-sold or cross-sold products, as this aligns perfectly with the role's responsibilities.
✨Demonstrate Resilience
Certas Energy values resilience and tenacity, so be ready to discuss challenges you've faced in sales and how you overcame them. Share stories that illustrate your persistence and results-oriented mindset, as these traits are crucial for a Customer Account Manager.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about their team culture, career progression opportunities, or how they measure success in the Customer Account Manager position. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
