At a Glance
- Tasks: Lead product development and manage customer requirements for innovative mobility solutions.
- Company: Join SNAP, a leader in European transport technology with a collaborative culture.
- Benefits: Competitive salary, benefits, and opportunities for travel and professional growth.
- Other info: Dynamic role with opportunities for extensive travel and career advancement.
- Why this job: Make a real impact in the logistics industry while working with cutting-edge technology.
- Qualifications: Experience in product management and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
SNAP provides leading mobility solutions for the European transport industry. We connect fleets, drivers, and service partners through secure technology and a single, easy-to-use platform. Used internationally by almost 10,000 reputable fleets and over 200,000 drivers, SNAP simplifies access to essential services such as truck parking, tolls, and vehicle washing, while giving fleet operators greater control and visibility. As we continue to invest in our technology and expand our international network, this is an exciting time to join SNAP.
Product Leads are experts in SNAP products and services, pro-actively satisfying customer demand through the management and custodianship of the product roadmap. This is achieved through identifying, documenting and managing business requirements for software product development and business process change, ensuring backlog items are fit for purpose and have the requisite acceptance criteria associated to them. The role holder will also have responsibility for the completion of day-to-day SCRUM processes.
Product Leads ensure business user and customer requirements are described and communicated using the correct methodology and best practice for software development. This is achieved through standard techniques to elicit requirements including:
- Leadership of workshops with customers and internal stakeholders
- Devising and undertaking detailed interviews
- Observing customer behaviour on site (truck parks)
- Devising, building and administering online questionnaires
The role plays a key part in managing change for both internal and external customers by ensuring that business processes are impact assessed prior to product changes being implemented. Business processes will be adjusted in line with Lean practices to ensure the removal of non-value add activity and the measurement of change on business process to ensure the expected benefits are realised.
Training both internal and external customers in new processes and product features both on site and through virtual sessions is a critical part of this role and ensures changes are well understood and embedded throughout the end to end process. Clear articulation of tangible, non-tangible and dis-benefits relating to new business opportunities or product enhancements in the form of financial impact on the business case.
Defining appropriate measures for cost of business processes and then applying the concept of TIMWOOD (Transport, Inventory, Motion, Waiting, Over Production, Over Processing, Defects), to identify and remove waste from the SNAP eco-system. Success to be measured in proving the cost reduction resulting from applying Lean principles. Identify minimum viable product to ensure value creation early. Ensuring products and services adhere to applicable laws including GDPR and taxation. Be cost aware with regard to overhead, licenses and travel. Aligning product roadmap with commercial needs and wants.
Has quantifiable experience gained in an equivalent role, with experience in the logistics industry being advantageous. Is a strong communicator, comfortable in presenting complex ideas and concepts to a variety of audiences. Ability to make complex ideas and concepts relatable to stakeholders. An understanding of the theory of constraints would be an advantage but not essential. A willingness to learn the theory of constraints is essential.
Has a full, clean driving license in the designated country with the willingness to undertake extensive country-wide travel and overnight stays where required for the proper performance of the role to be carried out. Valid passport that allows travel across Europe and to the UK when required. A degree in a technology discipline or the equivalent would be advantageous but is not critical.
Has relevant experience eliciting requirements and recording those requirements in user story format. Has relevant experience in identifying and documenting business processes. Understands and can consistently apply the principles of Lean. Ability to lead workshops comprising all types of stakeholders and adjust material to the audience accordingly. Empathetic and team focused, puts the welfare of others ahead of outcome and personal ambition. Intermediate to advanced Microsoft Word, Excel, PowerPoint, Outlook, CRM, SharePoint and other relevant electronic digital portal proficiency.
Apply today to Join SNAP as a product lead!
Product Lead in Acle employer: Certas-Energy-Uk
SNAP is an exceptional employer that champions innovation and collaboration within the European transport industry. Located in Norwich, we offer a competitive salary and benefits, fostering a dynamic work culture that prioritises employee growth through continuous learning and development opportunities. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact in mobility solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Lead in Acle
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Certas-Energy-Uk!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Certas-Energy-Uk would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Certas-Energy-Uk through your school's career services!
We think you need these skills to ace Product Lead in Acle
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Lead, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Lead position at Certas-Energy-Uk. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Certas-Energy-Uk
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
