Customer Account Manager in Wrexham

Customer Account Manager in Wrexham

Wrexham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
  • Company: Join Certas Energy, the UK's leading independent fuel distributor.
  • Benefits: Earn competitive commission, enjoy brand discounts, and flexible holiday options.
  • Why this job: Be part of a dynamic team making a real impact in the energy sector.
  • Qualifications: Sales experience, strong negotiation skills, and self-motivation are key.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Wrexham office, on a Full Time and Permanent basis working 37.5 hours per week.

As a Customer Account Manager, you’ll have access to:

  • Competitive commission - up to £6k OTE
  • Career progression within a multi layered sales structure
  • Ride to work scheme
  • Brand discounts through Certas group scheme
  • Buy and sell holiday scheme

As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

We’re looking for:

  • Previously sales experience is desirable
  • Strong negotiation skills
  • Confidence in own ability
  • High degree of self-motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Equal Opportunities Statement: We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only. If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.

Company Information: Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day. Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year. We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers. We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.

Customer Account Manager in Wrexham employer: Certas Energy Uk Ltd

At Certas Energy, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture in our Wrexham office. As a Customer Account Manager, you'll benefit from competitive commission structures, career progression opportunities, and a commitment to employee development, all while working in a dynamic environment that values teamwork and professional growth.
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Contact Detail:

Certas Energy Uk Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager in Wrexham

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Customer Account Manager role.

✨Tip Number 2

Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a short, snappy introduction about yourself and your experience in sales. Make it memorable and tailored to what Certas Energy is looking for.

✨Tip Number 3

Show off your negotiation skills! During interviews or networking chats, share examples of how you've successfully negotiated deals or managed accounts. This will highlight your ability to increase margins and drive results, which is key for the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Certas Energy team. Don’t miss out on this opportunity!

We think you need these skills to ace Customer Account Manager in Wrexham

Sales Experience
Negotiation Skills
Account Management
Consultative Selling
Up Selling
Cross Selling
Customer Acquisition
Time Management
Self-Motivation
Resilience
Persistence
Tenacity
Target Driven
Results Orientated
Effective Communication

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Account Manager role. Highlight your sales experience and negotiation skills, as these are key to what we’re looking for at Certas Energy.

Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve maximised sales opportunities or improved customer experiences in previous roles. We love seeing results!

Be Yourself: We want to get to know the real you! Let your personality shine through in your application. Show us your confidence and self-motivation, as these traits are essential for a successful Customer Account Manager.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Certas Energy Uk Ltd

✨Know Your Stuff

Before the interview, make sure you understand Certas Energy's products and services. Familiarise yourself with their approach to customer account management and how they strive to exceed customer expectations. This will show your genuine interest in the role and help you answer questions more confidently.

✨Showcase Your Sales Skills

Prepare specific examples from your previous sales experience that highlight your negotiation skills and ability to drive results. Think about times when you successfully managed accounts or acquired new customers, and be ready to discuss these scenarios in detail.

✨Demonstrate Team Spirit

Certas Energy values teamwork, so be prepared to talk about how you've collaborated with others in past roles. Share instances where you worked effectively within a team to achieve common goals, as this will resonate well with the company's culture.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions ready to ask. Inquire about the company’s future plans, the team dynamics, or how success is measured for a Customer Account Manager. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Customer Account Manager in Wrexham
Certas Energy Uk Ltd
Location: Wrexham
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