At a Glance
- Tasks: Deliver exceptional customer service and assist in our petrol station/store.
- Company: Join a friendly team at a local petrol filling station.
- Benefits: Earn the Real Living Wage, enjoy flexible hours, and access health benefits.
- Why this job: Great opportunity for career growth while working in a dynamic environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Must be 18+ due to licensing regulations and available for various shifts.
The predicted salary is between 13 - 16 £ per hour.
Join our Team as a Retail Customer Service Assistant.
Location: Castlebay
Hours: 15 hours
Are you enthusiastic about delivering great customer service? Are you looking for a flexible role with real career potential? We currently have an exciting opportunity for a Retail customer service assistant to join our team in our petrol filling station/store.
What We are Looking For:
- Excellent customer service skills.
- Retail experience desirable but not essential, as full training provided.
- Hardworking, dependable, and eager to learn.
- Polite, professional, and friendly.
- Must be eighteen or over (due to petrol licensing regulations) and lone working requirements.
What is in It for You:
- £***** per hour the Real Living Wage.
- Flexible working hours, you must be available to work various shifts over 7 days.
- Access to our Simply Health plan (includes dental, physio, remote GP).
Customer Service Assistant in Largs employer: Certas Energy Uk Ltd
Contact Detail:
Certas Energy Uk Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Largs
✨Tip Number 1
Get to know the company before your interview! Research their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with customers. This will prepare you to demonstrate your excellent customer service skills during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Assistant in Largs
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about helping others and making their day better.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience or skills that match the job description. Even if you don’t have retail experience, focus on your willingness to learn and your strong customer service skills.
Be Polite and Professional: Remember, first impressions count! Use a friendly tone in your writing and keep it professional. This shows us that you understand the importance of good communication in a customer service role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Certas Energy Uk Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of great customer service. Think about what makes a positive experience for customers and be ready to share examples from your past experiences, even if they’re not in retail. This shows you understand the importance of customer satisfaction.
✨Show Enthusiasm and Eagerness to Learn
Since the role offers full training, it’s crucial to express your enthusiasm for learning new skills. Be prepared to discuss how you adapt to new situations and your willingness to take on challenges. Employers love candidates who are eager to grow!
✨Prepare for Common Interview Questions
Think about common questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your answers can help you feel more confident and articulate during the interview.
✨Dress the Part and Be Professional
Even though it’s a retail position, dressing smartly can make a great first impression. Aim for a neat and professional appearance. It shows that you respect the opportunity and are serious about the role.