Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage store operations.
- Company: Join Certas Energy, part of a successful FTSE100 company.
- Benefits: Earn £12.60 per hour, enjoy flexible hours, and access health plans.
- Why this job: Kickstart your career with industry-leading training and real growth potential.
- Qualifications: Enthusiasm and a customer-first attitude; retail experience is a plus.
- Other info: Flexible shifts, staff discounts, and long service awards await you!
The predicted salary is between 12 - 16 £ per hour.
Join our Team as a Retail Customer Service Assistant.
Location: Main St Larbert - Carronvale
Hours: 18Hrs per week
Are you enthusiastic about delivering great customer service? Are you looking for a flexible role with real career potential?
We currently have an exciting opportunity for a Retail customer service assistant to join our team in our petrol filling station/store.
What We are Looking For:
- Excellent customer service skills.
- Retail experience desirable but not essential, as full training provided.
- Hardworking, dependable, and eager to learn.
- Polite, professional, and friendly.
- Must be eighteen or over (due to petrol licensing regulations) and lone working requirements.
What is in It for You:
- £12.60 per hour the Real Living Wage.
- Flexible working hours, you must be available to work various shifts over 7 days.
- Access to our Simply Health plan (includes dental, physio, remote GP & more).
- Staff discount scheme.
- Pension contributions.
- Life Assurance (up to four times annual salary).
- Long service awards after 2 years.
- Apprenticeships schemes available.
- Industry leading training platform.
About the Role:
You will be the face of our store, providing great service and going the extra mile to delight our customers. From handling transactions to managing stock and ensuring health & safety compliance, you will help keep our store running smoothly and successfully.
About You:
You bring enthusiasm, positivity, and a customer-first attitude. While retail experience is a bonus, it is not essential - we will give you all the training you need to succeed.
Working with Certas Energy:
Certas Energy is part of a FTSE100 company with a record of growth. Our partnerships with Spar, Esso, and Gulf fuel our success, and our Retail Academy supports internal career progression across the business.
Ready to take the next step? Apply today!
Customer Service Assistant in Larbert employer: Certas Energy Uk Ltd
Contact Detail:
Certas Energy Uk Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Larbert
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Certas Energy and their values. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or tricky situations. Role-playing these scenarios with a friend can really boost your confidence for the real deal.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows that you take the opportunity seriously and are ready to represent the store well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your eagerness to join the team.
We think you need these skills to ace Customer Service Assistant in Larbert
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about the role and eager to make a difference in our store.
Tailor Your Application: Make sure to customise your application to highlight any relevant skills or experiences. Even if you don’t have retail experience, focus on your customer service skills and how they relate to the job. We want to see how you can bring value to our team!
Be Professional Yet Friendly: Strike the right balance in your tone. While we appreciate a friendly approach, it’s important to maintain professionalism in your written application. Show us that you can be both approachable and reliable!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Certas Energy Uk Ltd
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Think about how you would handle different scenarios, like dealing with a difficult customer or going the extra mile to help someone. This will show your enthusiasm and readiness to deliver great service.
✨Showcase Your Flexibility
Since the role requires availability over various shifts, be prepared to discuss your flexibility during the interview. Highlight any previous experiences where you adapted to changing schedules or took on extra responsibilities. This will demonstrate your eagerness to fit into their team.
✨Emphasise Your Willingness to Learn
The job description mentions that retail experience is not essential as training will be provided. Use this to your advantage by expressing your eagerness to learn and grow within the company. Share examples of how you've quickly picked up new skills in the past.
✨Be Polite and Professional
First impressions matter! Make sure to arrive on time, dress appropriately, and greet everyone with a smile. Being polite and professional throughout the interview process will reflect the friendly attitude they’re looking for in a Customer Service Assistant.
