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- Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
- Company: Join Certas Energy, the UK's leading independent fuel distributor.
- Benefits: Earn competitive commission, enjoy brand discounts, and flexible holiday options.
- Why this job: Be part of a dynamic team driving innovative energy solutions for a sustainable future.
- Qualifications: Sales experience, strong negotiation skills, and self-motivation are key.
- Other info: Opportunities for career growth in a supportive and inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
We currently have a vacancy for a Customer Account Manager to join our friendly team at our Grays, Essex office, on a Full Time and Permanent basis working 37.5 hours per week.
As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.
We’re looking for:
- Previously sales experience is desirable
- Strong negotiation skills
- Confidence in own ability
- High degree of self-motivation and time management
- Ability to work with autonomy
- Resilient, persistent and tenacious
- Target driven / results orientated
Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day. Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.
We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only. If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.
Customer Account Manager in Grays employer: Certas Energy Uk Ltd
Contact Detail:
Certas Energy Uk Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Grays
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Certas Energy on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising your negotiation skills. Think of scenarios where you've successfully managed accounts or closed deals. We want to see that you're confident and ready to tackle those sales targets!
✨Tip Number 3
Show off your self-motivation! During interviews, share examples of how you've taken initiative in past roles. This will demonstrate that you can work autonomously and drive results without constant supervision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Certas Energy.
We think you need these skills to ace Customer Account Manager in Grays
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements that show you can drive results. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Certas Energy. Share specific examples of how you've exceeded customer expectations in the past and how you plan to do the same with us.
Showcase Your Motivation: We love self-motivated individuals! In your application, let us know what drives you and how you manage your time effectively. This will help us see your potential to thrive in our fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team at Certas Energy!
How to prepare for a job interview at Certas Energy Uk Ltd
✨Know Your Stuff
Before the interview, make sure you understand Certas Energy's services and values. Familiarise yourself with their approach to customer account management and how they strive for excellence in customer experience. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements, negotiation skills, and ability to manage accounts effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Demonstrate Resilience and Motivation
As a Customer Account Manager, you'll need to be target-driven and persistent. Be ready to discuss challenges you've faced in previous roles and how you overcame them. This will illustrate your tenacity and self-motivation, which are key traits for success in this position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the team dynamics, career progression opportunities, or how Certas Energy measures success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
