Customer Account Manager in Westerleigh

Customer Account Manager in Westerleigh

Westerleigh Full-Time 30000 - 40000 £ / year (est.) No home office possible
Certas Energy Ltd

At a Glance

  • Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
  • Company: Join Certas Energy, the UK's leading independent fuel distributor.
  • Benefits: Earn competitive commission, enjoy brand discounts, and flexible holiday options.
  • Why this job: Be part of a dynamic team making a real impact in the energy sector.
  • Qualifications: Sales experience, strong negotiation skills, and self-motivation are key.
  • Other info: Great career progression and a supportive environment for personal growth.

The predicted salary is between 30000 - 40000 £ per year.

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Westerleigh office, on a Full Time and Permanent basis working 37.5 hours per week.

As a Customer Account Manager, you’ll have access to:

  • Competitive commission - up to £6k OTE
  • Career progression within a multi layered sales structure
  • Ride to work scheme
  • Brand discounts through Certas group scheme
  • Buy and sell holiday scheme

As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality‑focused environment where we strive to exceed customer expectations by team‑working, professional interaction and effective communication.

We’re looking for:

  • Previously sales experience is desirable
  • Strong negotiation skills
  • Confidence in own ability
  • High degree of self‑motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Company Information: Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day. Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high‑quality fuel and associated services to homes and businesses all over the UK each year. We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers. We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long‑term business success.

Customer Account Manager in Westerleigh employer: Certas Energy Ltd

Certas Energy is an exceptional employer, offering a vibrant work culture at our Westerleigh office where teamwork and professional growth are at the forefront. With competitive commission structures, career progression opportunities, and a commitment to employee development, we empower our Customer Account Managers to excel in their roles while enjoying unique benefits like a ride to work scheme and flexible holiday options. Join us in making a meaningful impact in the energy sector as we strive for a zero emissions future.
Certas Energy Ltd

Contact Detail:

Certas Energy Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager in Westerleigh

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Certas Energy on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising your negotiation skills. Think of scenarios where you had to persuade someone or close a deal. Show them you’re not just about sales, but also about building relationships!

✨Tip Number 3

Research Certas Energy’s values and recent projects. When you know what they stand for, you can tailor your answers to show you’re a perfect fit for their culture and goals.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.

We think you need these skills to ace Customer Account Manager in Westerleigh

Sales Experience
Negotiation Skills
Account Management
Consultative Selling
Up Selling
Cross Selling
Customer Acquisition
Time Management
Self-Motivation
Autonomy
Resilience
Persistence
Tenacity
Target Driven
Results Orientated

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements that show you can drive results. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Certas Energy. Share specific examples of how you've exceeded customer expectations in the past and how you plan to do the same with us.

Showcase Your Motivation: We love self-motivated individuals! In your application, let us know what drives you and how you manage your time effectively. This will help us see that you’re not just looking for a job, but a place where you can thrive.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even more.

How to prepare for a job interview at Certas Energy Ltd

✨Know Your Stuff

Before the interview, make sure you understand Certas Energy's products and services. Familiarise yourself with their approach to customer account management and how they strive for a zero emissions future. This will show your genuine interest in the company and help you answer questions more confidently.

✨Showcase Your Sales Skills

Prepare specific examples from your previous sales experience that highlight your negotiation skills and ability to exceed targets. Think about times when you successfully managed accounts or acquired new customers, as these stories will resonate well with the interviewers.

✨Demonstrate Team Spirit

Certas Energy values teamwork and effective communication. Be ready to discuss how you've collaborated with others in past roles. Share instances where you worked with colleagues to achieve a common goal, as this will illustrate your fit within their friendly team environment.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the career progression opportunities within the company or how they measure success in the Customer Account Manager role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

Customer Account Manager in Westerleigh
Certas Energy Ltd
Location: Westerleigh

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