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- Tasks: Lead a team in delivering exceptional customer service and achieving sales targets.
- Company: Join Certas Energy, a growing FTSE100 company with a strong safety culture.
- Benefits: Earn £12.60 per hour, enjoy flexible hours, and access great discounts.
- Why this job: Kickstart your career with full training and opportunities for progression.
- Qualifications: No experience needed, just a positive attitude and a passion for customer service.
- Other info: Be part of a supportive team with a focus on personal development.
The predicted salary is between 10 - 15 £ per hour.
We currently have an opportunity for a Store Team Leader to work in our outlet at Waterside Rd. 20 hours per week.
What we are looking for:
- No experience necessary as full training will be given
- A good appreciation of customer service
- Hardworking and reliable
- Polite and professional
- In order to comply with petrol licensing regulations you must be over 18
What is in it for you:
- The salary for this role is £12.60 per hour (the Real Living Wage) with an Acting Up Allowance.
- Flexible working hours per week.
- 20 day annual leave (prorata)
- Buy, Sell, Carry Holiday scheme (subject to scheme rules)
- Access to our Discount scheme
- Pension contributions
- Life Assurance (Up to 4 times annual salary)
We have a strong culture of safety and compliance principles driven by our dedicated Safety F1rst and Doing the Right Thing initiatives. Focus on personal development and talent mean we are able to support our colleagues to thrive within a fast paced environment.
Working for us:
Our network of 83 locations UK wide offers an opportunity to progress within an organisation that is part of a FTSE100 company who have demonstrated consistent growth for many years. Our partnerships with Spar, Shell and Gulf enable Certas Energy to deliver growth in all areas of the business. In 2021 we launched our Retail Academy, a programme to support internal career progression within our retail and wider business.
The successful candidate will be offered the position on Certas Energy terms and conditions of employment. Certas Energy Ltd is an equal opportunities employer.
Store Team Leader employer: Certas Energy Ltd
Contact Detail:
Certas Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Certas Energy and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceeding customer expectations, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! Even if the store has a casual vibe, showing up looking polished and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out in the crowd. Plus, who doesn’t love a smooth application process?
We think you need these skills to ace Store Team Leader
Some tips for your application 🫡
Show Your Customer Service Skills: Since we're all about great customer service, make sure to highlight any experience you have in this area. Even if it's just a little, let us know how you've gone the extra mile for customers in the past!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A polite and professional tone is key, but a bit of your unique flair can really make you stand out.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mentioning specific qualities like being hardworking and reliable will show us you're a perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Certas Energy Ltd
✨Know the Company
Before your interview, take some time to research Certas Energy. Understand their values, culture, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role of Store Team Leader involves excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Even if you don’t have direct experience, think about times when you’ve helped someone or resolved an issue.
✨Demonstrate Reliability and Hard Work
The job description highlights the importance of being hardworking and reliable. Be ready to discuss how you manage your time and commitments. Share instances where your dedication made a difference, whether in work or personal projects.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or the Retail Academy. This shows that you’re thinking about your future with the company and are eager to grow.
