Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
- Company: Join Certas Energy, the UK's leading independent fuel distributor.
- Benefits: Earn up to £6k in commission, enjoy career progression, and access great discounts.
- Why this job: Be part of a dynamic team making a real impact in the energy sector.
- Qualifications: Sales experience and strong negotiation skills are preferred.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We currently have a vacancy for a Customer Account Manager to join our friendly team at our Hartlepool office, on a Full Time and Permanent basis working 37.5 hours per week.
As a Customer Account Manager, you’ll have access to:
- Competitive commission – up to £6k OTE
- Career progression within a multi layered sales structure
- Ride to work scheme
- Brand discounts through Certas group scheme
- Buy and sell holiday scheme
As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality‑focused environment where we strive to exceed customer expectations by team‑working, professional interaction and effective communication.
We’re looking for:
- Previously sales experience is desirable
- Strong negotiation skills
- Confidence in own ability
- High degree of self-motivation and time management
- Ability to work with autonomy
- Resilient, persistent and tenacious
- Target driven / results orientated
Company Information
Certas Energy is the leading independent distributor of fuels and lubricants in the UK.
With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.
Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high‑quality fuel and associated services to homes and businesses all over the UK each year.
We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long‑term business success.
#J-18808-Ljbffr
Customer Account Manager employer: Certas Energy Ltd
Contact Detail:
Certas Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Customer Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Have a quick summary of your experience and skills ready to go, focusing on your sales achievements and negotiation skills. Make it sound natural and confident!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why you're the perfect fit for the Customer Account Manager position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from interested candidates. It shows initiative and enthusiasm, which are key traits for a successful Customer Account Manager at Certas Energy.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements that show you can maximise commercial opportunities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Certas Energy. Mention your self-motivation and results-driven attitude, and how you can contribute to exceeding customer expectations.
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them in real situations. Whether it's account management or consultative selling, give examples that demonstrate your ability to work autonomously and achieve targets.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our friendly team!
How to prepare for a job interview at Certas Energy Ltd
✨Know Your Stuff
Before the interview, make sure you understand Certas Energy's products and services. Familiarise yourself with their approach to customer account management and how they strive to exceed customer expectations. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements and negotiation skills. Think about times when you successfully managed accounts or turned a potential lead into a loyal customer. This will demonstrate your ability to maximise commercial sales opportunities.
✨Demonstrate Resilience and Motivation
Certas Energy values self-motivation and resilience. Be ready to discuss challenges you've faced in previous roles and how you overcame them. This will illustrate your tenacity and results-oriented mindset, which are crucial for a Customer Account Manager.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, career progression opportunities, and how success is measured in the role. This shows that you're not only interested in the position but also in how you can grow within the company.