At a Glance
- Tasks: Lead a team to enhance automation processes and drive digital transformation.
- Company: Dynamic company focused on innovation and operational excellence.
- Benefits: Excellent salary, benefits, and a company car.
- Other info: Join a diverse workplace that values inclusivity and personal growth.
- Why this job: Make a real impact in automation while leading a passionate team.
- Qualifications: Experience in automation leadership and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Home based with regular travel to sites
Salary: Excellent Salary + Benefits + Car
About the Role
We are seeking an experienced and proactive Automation Team Lead to oversee the operational performance, support, and continuous improvement of our Robotic Process Automation (RPA) estate. This is a leadership role responsible for ensuring the smooth running of business-critical automations, maintaining 98%+ uptime, managing a team of Automation Analysts, and driving the adoption of new automation opportunities across the organisation. Working closely with the Head of Automation, business stakeholders, IT teams, developers, and external support partners, you will play a pivotal role in scaling automation capabilities, supporting digital transformation initiatives, and delivering measurable business value.
Key Responsibilities
- Automation Operations & Support
- Lead the day-to-day operation of automation processes, ensuring high availability and performance.
- Monitor bot activity, performance metrics, incidents, and system health.
- Diagnose, troubleshoot, and coordinate resolution of automation issues and outages.
- Act as the escalation point for complex automation support issues.
- Ensure automation uptime targets of 98%+ are consistently achieved.
- Team Leadership
- Lead, mentor, coach, and develop a team of Automation Analysts.
- Allocate workloads and manage shift coverage across a 24/7 operational environment.
- Promote best practices, knowledge sharing, and continuous learning.
- Build and maintain team capability across automation technologies and business processes.
- Automation Strategy & Continuous Improvement
- Support the identification, assessment, and prioritisation of new automation opportunities.
- Engage with business stakeholders to understand challenges and identify automation solutions.
- Drive adoption of automation technologies to improve efficiency and productivity.
- Identify technical debt, stability concerns, and opportunities for optimisation.
- Support hyperautomation initiatives and AI integration opportunities.
- Change, Release & Environment Management
- Manage bot releases, scheduling changes, and production deployments.
- Ensure effective change control and version management practices.
- Coordinate testing, UAT, and production releases.
- Maintain strict separation between development, test, and production environments.
- Liaise with wider IT and automation teams to minimise disruption from system changes.
- Project Delivery & Testing
- Coordinate installation, testing, and commissioning of new automations.
- Develop and review test scripts covering all business scenarios.
- Manage UAT activities and defect resolution with stakeholders and support partners.
- Validate Process Definition Documents (PDDs) and technical designs.
- Ensure solutions meet business requirements before deployment approval.
- Stakeholder Management
- Act as the operational liaison between business users, IT teams, developers, and the Automation Centre of Excellence.
- Communicate incidents, performance updates, releases, and change impacts.
- Support demand intake, prioritisation discussions, and governance activities.
- Build strong relationships across multiple business functions.
- Governance & Reporting
- Generate regular reporting on automation performance, uptime, benefits, efficiency gains, cost savings, and error reduction.
- Maintain automation documentation, knowledge bases, support procedures, and incident logs.
- Ensure compliance with internal controls, governance standards, and regulatory requirements.
- Contribute to the ongoing maturity of the Automation Centre of Excellence.
What We're Looking For
Essential Experience
- Extensive experience in a Team Lead, Supervisor, or Automation Leadership role.
- Strong experience supporting and managing Robotic Process Automation (RPA) solutions.
- Experience delivering cross-functional automation projects.
- Proven ability to manage incidents, releases, testing, and operational support activities.
- Experience working within software development and delivery lifecycles.
- Strong stakeholder management and communication skills.
Technical Knowledge
- Experience with one or more of:
- Blue Prism
- Cloud Microsoft Power Automate
- Dynamics 365 (D365)
- APIs and system integrations
- Workflow automation technologies
- Experience with CODAS or similar enterprise operational systems would be advantageous.
Key Skills
- Team leadership and coaching
- Process analysis and process mapping
- Business analysis and requirements gathering
- Root cause analysis and problem solving
- Change and release management
- Risk and controls awareness
- Continuous improvement mindset
- KPI tracking and performance reporting
- Strong organisational and prioritisation skills
- Excellent written and verbal communication skills
If you're passionate about automation, operational leadership, and driving business improvement through technology, we'd love to hear from you.
Equal Opportunities Statement
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only. If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.
For further information please email: recruitment@certasenergy.co.uk
Automation Team Lead employer: Certas Energy Ltd
At Certas Energy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As an Automation Team Lead, you will benefit from a competitive salary, comprehensive benefits, and the flexibility of a home-based role with regular travel, all while leading a talented team dedicated to driving digital transformation. We are committed to your professional growth, providing ample opportunities for continuous learning and development in a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Automation Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the automation field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss your experience with RPA solutions and how you've led teams to success. Practice common interview questions to boost your confidence!
✨Tip Number 3
Showcase your passion for automation during interviews. Share specific examples of how you've driven improvements and efficiencies in past roles. This will help you stand out as a candidate who truly understands the value of automation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Automation Team Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Automation Team Lead role. Highlight your experience with RPA solutions and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how you can drive business improvement. Keep it engaging and relevant to the role.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you've improved processes or led successful projects. We love seeing tangible results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Certas Energy Ltd
✨Know Your Automation Stuff
Make sure you brush up on your knowledge of Robotic Process Automation (RPA) solutions, especially if you've worked with tools like Blue Prism or Microsoft Power Automate. Be ready to discuss specific projects you've led and how you tackled challenges in automation.
✨Show Off Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to mentor and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you promoted best practices and encouraged continuous learning.
✨Communicate Like a Pro
Strong communication skills are key for this role. Think about how you've effectively liaised with stakeholders in previous positions. Be prepared to share examples of how you’ve communicated complex technical issues to non-technical audiences.
✨Be Ready for Problem-Solving
Expect questions that test your troubleshooting abilities. Prepare to discuss specific incidents you've managed, how you diagnosed issues, and the steps you took to resolve them. Highlight your approach to maintaining high uptime and performance metrics.
