At a Glance
- Tasks: Support and improve Robotic Process Automation (RPA) solutions across the business.
- Company: Join a forward-thinking company focused on digital transformation.
- Benefits: Competitive salary, benefits package, and travel opportunities.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by optimising processes and driving automation.
- Qualifications: Experience with RPA and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Home based with regular travel to sites
Salary: Competitive + Benefits + Car
About the Role
We are seeking an experienced and proactive Automation Analyst to join our growing digital transformation team. This is an exciting opportunity to play a key role in supporting, monitoring, improving, and expanding Robotic Process Automation (RPA) solutions across the business.
You will be responsible for ensuring the smooth operation of existing digital workers, minimising downtime, supporting business continuity, and identifying new opportunities for automation that improve efficiency and productivity. Working closely with business stakeholders, SMEs, IT teams, and external RPA partners, you will act as the bridge between operational teams and technical delivery functions. This role offers the opportunity to influence how automation is adopted across the organisation while helping to drive continuous improvement and operational excellence.
Key Responsibilities
- Automation Support & Monitoring
- Monitor and support existing automation processes to ensure maximum uptime and business continuity.
- Investigate, troubleshoot and resolve automation issues and exceptions.
- Escalate outages and communicate effectively with stakeholders throughout incident resolution.
- Coordinate with business process owners to implement contingency plans when required.
- Liaise with RPA support partners to manage incidents and service requests.
- Continuous Improvement & Process Discovery
- Identify opportunities for automation and process optimisation across the business.
- Analyse existing processes and recommend improvements to increase efficiency and effectiveness.
- Engage with stakeholders to understand workflows, challenges and automation opportunities.
- Support the development of scalable solutions using RPA technologies and system integrations.
- Testing & Delivery Support
- Create and execute comprehensive test scripts and test scenarios.
- Support Unit Testing, System Integration Testing and User Acceptance Testing (UAT).
- Work with SMEs and stakeholders to ensure automation requirements are fully validated and documented.
- Log, track and manage defects through to resolution.
- Stakeholder Engagement
- Act as a key liaison between business users, RPA developers, support partners and IT teams.
- Communicate technical issues and project updates to both technical and non-technical audiences.
- Provide hypercare support following automation releases and platform upgrades.
- Governance & Reporting
- Maintain automation documentation, knowledge bases, incident logs and process records.
- Produce reports on automation performance, uptime, efficiency gains, cost savings and error reduction.
- Promote RPA best practices and support wider adoption across the business.
- Ensure compliance with internal standards, governance requirements and regulatory obligations.
About You
You are a highly analytical and detail-oriented professional with a passion for process improvement and automation. You thrive in collaborative environments and enjoy solving complex operational challenges.
Essential Skills & Experience
- Extensive experience working with Robotic Process Automation (RPA).
- Experience supporting and troubleshooting automated processes in a business environment.
- Strong business analysis, process mapping and problem-solving capabilities.
- Experience gathering requirements and working with cross-functional stakeholders.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Excellent communication and stakeholder management skills.
- Strong documentation, testing and reporting experience.
- Understanding of software development lifecycles and Agile methodologies.
Desirable Experience
- Experience with Blue Prism Cloud, Work HQ, Microsoft Power Automate and Microsoft Dynamics 365.
- Knowledge of API integrations and enterprise business applications.
- Experience delivering or supporting enterprise-wide automation programmes.
- Previous experience within business transformation, operational excellence or process improvement functions.
- Knowledge of CODAS and related business systems would be advantageous.
If you are passionate about automation, process improvement and delivering measurable business value, we'd love to hear from you.
Equal Opportunities Statement
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only.
If you require any reasonable adjustments to support your application or to attend an interview if shortlisted, please let us know and we will be happy to assist.
For further information please email: recruitment@certasenergy.co.uk
Automation Analyst employer: Certas Energy Ltd
Join a forward-thinking company that prioritises innovation and employee development, offering a competitive salary and benefits package for the Automation Analyst role. With a strong emphasis on collaboration and continuous improvement, you will have the opportunity to influence automation strategies while working in a supportive and inclusive environment. The flexibility of a home-based position combined with regular site travel allows for a dynamic work-life balance, making this an excellent place for professionals eager to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Automation Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to automation and RPA. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects where you've implemented automation solutions. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Automation Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Automation Analyst role. Highlight your experience with RPA and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how you can contribute to our digital transformation team. Keep it engaging and personal – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re all about continuous improvement, so let us know how you’ve made processes more efficient!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Certas Energy Ltd
✨Know Your RPA Inside Out
Make sure you brush up on your knowledge of Robotic Process Automation (RPA) tools, especially if you have experience with Blue Prism Cloud or Microsoft Power Automate. Be ready to discuss specific projects where you've implemented automation solutions and the impact they had on efficiency.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've troubleshot automation issues in the past. Think about times when you had to coordinate with stakeholders to resolve incidents or improve processes. This will demonstrate your analytical skills and ability to work under pressure.
✨Engage with Stakeholders
Since this role involves liaising with various teams, practice how you'll communicate technical concepts to non-technical audiences. You might be asked to explain a complex issue simply, so think of ways to break down your experiences into relatable terms.
✨Be Ready for Testing Scenarios
Familiarise yourself with testing methodologies, especially Unit Testing and User Acceptance Testing (UAT). Prepare to discuss how you've created test scripts and managed defects in previous roles, as this will show your attention to detail and commitment to quality.
