At a Glance
- Tasks: Support sales by processing orders, handling enquiries, and preparing quotations.
- Company: Join Certainly Wood, a supportive team in Herefordshire.
- Benefits: Enjoy private health insurance, 28 days holiday, and a company pension.
- Other info: Flexible hours with full-time winter and part-time summer roles.
- Why this job: Be the key contact for trade customers and enhance your sales skills.
- Qualifications: Experience in sales administration and strong communication skills required.
The predicted salary is between 20250 - 24750 £ per year.
Certainly Wood is seeking a Sales Administrator to join our team in Herefordshire.
About the Role
As a Sales Administrator, you will support our sales function across both trade and non-trade accounts, handling order processing, customer enquiries, and the preparation of accurate quotations, while maintaining a high standard of customer service and operational efficiency. As the business is busier over the winter months, this role is full time from September to March, reducing to part time (3 days per week) from April to the end of August, reflecting our quieter summer period.
Key Responsibilities
- Act as the main point of contact for key trade customers, managing more complex account queries and pricing negotiations
- Process customer orders accurately and efficiently
- Handle incoming sales enquiries via phone and email
- Prepare and issue quotations in line with pricing structures and company guidelines
- Maintain strong relationships with customers and provide ongoing support
- Liaise with internal departments to ensure smooth order fulfilment
- Produce monthly performance reports, tracking sales activity and key metrics
- Collaborate with the marketing department to support marketing planning and campaigns
- Undertake other administrative tasks depending on business requirements
Key Skills and Experience
- Proven experience in a sales administration, account management, or trade/B2B customer service role
- Strong organisational skills and attention to detail
- Excellent communication skills, both written and verbal
- Confident using Microsoft Office and order processing systems
- A collaborative team player
- Confident handling trade customers, including pricing discussions and more complex account queries
- Customer-focused and professional
- Willing to work full time in winter and part time (3 days per week) in summer, in line with seasonal business needs
What We Offer
- A welcoming and supportive working environment
- Private health insurance after 12 months of employment
- 28 days holiday per year, plus an additional day for your birthday
- Company pension
Sales Administrator in Hereford employer: Certainly Wood
Certainly Wood is an exceptional employer located in the picturesque Herefordshire, offering a supportive work environment that values customer service and efficiency. With flexible working hours that adapt to seasonal demands, employees enjoy a balanced work-life dynamic, alongside opportunities for professional growth within a dedicated team. Join us to be part of a company that prioritises both its staff and customers, ensuring a rewarding and meaningful career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Hereford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Certainly Wood, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Certainly Wood. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Hereford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Certainly Wood:When writing your cover letter, make sure to tailor your message specifically for Certainly Wood. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Certainly Wood
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Certainly Wood that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Certainly Wood that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Certainly Wood’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
