At a Glance
- Tasks: Support marketing and admin tasks while engaging with customers and managing online content.
- Company: Join a growing small business focused on quality firewood products.
- Benefits: 28 days holiday, private health insurance, and a company pension.
- Other info: Opportunity to grow your skills in a supportive environment.
- Why this job: Gain hands-on experience in marketing and administration while shaping our brand.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 26550 - 32450 £ per year.
Certainly Wood is a small, growing business supplying quality kiln-dried firewood, kindling and fuel products across three Shopify websites.
We're looking for an organised, proactive Marketing & Administration Assistant to join our team in Hereford.
This is a varied, hands-on role combining office administration with marketing support - a great opportunity for someone who enjoys variety, likes to get stuck in, and wants to grow their skills across both disciplines.
You'll be the first point of contact for customers, keep our records and orders in good order, and help bring our brand to life, reporting to our E-commerce Manager.
- What you'll be doing
- Update and maintain content across our three Shopify websites: product listings, pricing, seasonal offers and news, keeping information consistent between sites.
- Plan, create and schedule content for our social media channels (Facebook, Instagram and Linked In), including photos and short videos of products, deliveries and behind-the-scenes activity.
- Write and send customer email newsletters and promotional campaigns.
- Support seasonal marketing campaigns from planning through to delivery.
- Monitor and respond to reviews and customer enquiries.
- Assist with product listings across our ecommerce websites and marketplace platforms (e. g. Amazon, e Bay).
- Track and compare basic performance across the three websites and flag anything that needs attention.
- Coordinate local advertising, print materials and event attendance.
- Answer incoming calls and emails, process customer orders and payments, and keep our CRM up to date.
- Support delivery scheduling and general administration for the wider team.
- What we’re looking for
- Strong written and verbal communication skills, with a friendly, professional telephone manner.
- Confident using Microsoft Office and comfortable picking up new systems.
- Practical experience using social media platforms.
- Well organised, with strong attention to detail and the ability to juggle multiple tasks.
- A proactive, can-do attitude and willingness to get stuck into different areas of the business.
- Able to work full-time from our Hereford office.
- Nice to have: experience with Shopify or a similar ecommerce platform, Canva, marketplace platforms (Amazon, e Bay), basic SEO/analytics, or previous experience in a marketing, customer service or admin role.
What we offer
- A welcoming, supportive small-business environment where you can help shape how marketing and admin are run as we grow.
- Private health insurance after your first 12 months.
- 28 days holiday a year (including bank holidays), plus an extra day off for your birthday.
- Company pension.
- #J-18808-Ljbffr
Marketing & Administration Assistant in Hereford employer: Certainly Wood
Certainly Wood is an exceptional employer located in the picturesque Herefordshire, offering a supportive work environment that values customer service and efficiency. With flexible working hours that adapt to seasonal demands, employees enjoy a balanced work-life dynamic, alongside opportunities for professional growth within a dedicated team. Join us to be part of a company that prioritises both its staff and customers, ensuring a rewarding and meaningful career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing & Administration Assistant in Hereford
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Certainly Wood and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Certainly Wood are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Certainly Wood on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Certainly Wood. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing & Administration Assistant in Hereford
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Certainly Wood. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Certainly Wood:Show us that you’ve done your homework! In your application, briefly mention what you admire about Certainly Wood’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Certainly Wood
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Certainly Wood will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Certainly Wood, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
