At a Glance
- Tasks: Lead incident management and continuous service improvement in a dynamic IT environment.
- Company: Join a world-class defence organisation with a focus on digital excellence.
- Benefits: Competitive hourly rate, hybrid working, and opportunities for overtime.
- Other info: 12-month contract with potential for long-term opportunities and career growth.
- Why this job: Make a real impact in secure communications while developing your skills in a supportive team.
- Qualifications: DV clearance and knowledge of VDI technology and Windows OS required.
The predicted salary is between 48.84 - 48.84 £ per hour.
World Class Defence Organisation is currently looking to recruit a Secure Communications Service Manager subcontractor on an initial 12 month contract. This role requires a broad level of knowledge of VDI environment/technology and Windows OS.
Rate: £48.84 per hour
Location: Stevenage
Hybrid / Remote working: 4-5 days a week likely onsite.
Contract: 37 Hours per week
Overtime: Hours worked over 37 hours per week will be calculated at time and a quarter
Duration: 12 Months (initially and then ongoing and long-term thereafter)
IR35 status: Inside IR35 (Umbrella)
Responsibilities:
- Lead and manage incident management within the environment
- Lead and manage continuous service improvement activities within the environment
- Ensure service levels are achieved or exceeded at all times by often providing escorting of DEX and DEX suppliers
- Lead and manage request management within the environment
- Lead and manage change management activities within the environment
- Customer engagement and communications with the business area and users to support DEX position and reputation as an enabler of the environment
- Ensuring service availability levels of the environment and services within the environment are achieved meeting the customer need
- Governance of the SyOps process within the environment ensuring policies are being met by DEX and DEX suppliers
- Act as a point of contact for all service related issues to the business unit and users and assist with queries, questions and escalations
- Lead and manage software and hardware lifecycle management including upgrades and refreshes, capacity and performance management
- Governance of vulnerability management and patching schedules within the environment
Skillset/experience required:
DV clearance required. Broad level of knowledge of VDI environment/technology and Windows OS.
Secure Communications Service Manager in Watford employer: Certain Advantage
As a leading Defence Organisation, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With the opportunity for hybrid working in Stevenage, our Secure Communications Service Manager role offers competitive pay, overtime benefits, and a commitment to continuous service improvement, making it an ideal environment for professionals seeking meaningful and rewarding careers in the defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Secure Communications Service Manager in Watford
✨Get Engaged in Cybersecurity Communities
Dive into online forums or local meetups, like OWASP events or Cybersecurity conferences. These spaces are packed with pros who can share insights and might even know about temporary roles at places like Certain Advantage.
✨Showcase Your Skills Publicly
Link your GitHub or create a series of blogs sharing your knowledge on cybersecurity topics. It’s a great way to demonstrate your expertise and attract attention from hiring managers, especially when they see your passion in action.
✨Stay On Top of Temp Opportunities
Keep an eye on platforms that list temporary positions specifically in tech. Websites focusing on contract roles in cybersecurity can lead straight to employers like Certain Advantage.
✨Make Contact with Recruiters Specialising in Cybersecurity
Reach out to recruitment agencies that focus on cybersecurity roles. They often have insights into temporary roles before they’re advertised and can put your name forward to companies like Certain Advantage.
We think you need these skills to ace Secure Communications Service Manager in Watford
Some tips for your application 🫡
Show Off Your Technical Skills:In cybersecurity, it's vital to highlight your skills with relevant tools and technologies. Make sure your CV showcases your experience with firewalls, intrusion detection systems, and any cybersecurity frameworks you've worked with. This gives Certain Advantage a clear view of your capabilities right off the bat.
Certifications Matter:If you’ve got any cybersecurity certifications, like CompTIA Security+ or CISSP, flaunt them! These not only validate your skills but also show that you’re committed to the field. Add a section to your CV specifically for this, because in a temporary role like this, those credentials can really set you apart.
Tailor Your Cover Letter to the Role:For a temporary position, we want to see your willingness to learn and adapt quickly. Make your cover letter specific to the role at Certain Advantage; mention why you’re excited about the opportunity and how it fits your career goals. A personal touch can make a big difference!
Don’t Forget the Soft Skills:In cybersecurity, technical skills are crucial, but so are soft skills like teamwork and communication. Make sure to weave examples of how you've collaborated with teams or communicated complex ideas into your application. This shows that you're not just a tech whizz but also a great team player, perfect for a temporary role at Certain Advantage.
How to prepare for a job interview at Certain Advantage
✨Brush Up on Technical Skills
Make sure you’re familiar with the latest cybersecurity tools and techniques, like firewalls, intrusion detection systems, and malware analysis. During the interview with Certain Advantage for the Secure Communications Service Manager, be prepared to discuss specific scenarios where you tackled security threats or vulnerabilities.
✨Show Your Problem-Solving Prowess
Cybersecurity is all about thinking on your feet. Expect technical questions that require you to demonstrate your problem-solving abilities. You might be presented with a mock security breach scenario, so practising your responses to potential threats can be a game changer!
✨Demonstrate Your Adaptability
As this is a temporary role, showing that you're adaptable and quick to learn is crucial. Talk about times you've picked up new skills or reacted to changing situations quickly. Employers want to know you can hit the ground running and keep things secure during your short stay at Certain Advantage.
✨Bring Relevant Certifications
If you have any relevant cybersecurity certifications, like CompTIA Security+ or CEH, be sure to mention them. This can really help you stand out during a temporary hiring process, as it showcases your commitment to the field and your readiness to take on the Secure Communications Service Manager role at Certain Advantage.
