At a Glance
- Tasks: Engage and support customers in the recruitment tech space to ensure their success.
- Company: Join a dynamic technology partner in the recruitment industry.
- Benefits: Earn up to £13.60 per hour with remote working flexibility.
- Other info: Exciting opportunity for growth in a fast-paced digital environment.
- Why this job: Make a real impact by enhancing customer experiences and driving retention.
- Qualifications: Experience in customer success, sales, or marketing is preferred.
The predicted salary is between 13.6 - 13.6 £ per hour.
Customer Success
Remote working
Hourly paid - PAYE contract up to £13.60 per hour
12 months
ASAP start
Are you passionate about customer service and success within the recruitment tech market? We may have a contract for you!
Certain Advantage is working with a technology partner within the recruitment group and looking for a contractor to work for a year as a Customer Success professional.
This is a remote-based role in the UK, or potentially Ireland, for a year's contract and would suit a previous candidate within the customer success/sales/marketing and recruitment knowledge.
The Customer Success professional is a customer-facing professional who will engage, retain and drive our customers' understanding of the product offerings, with a focus on the growing Employer Branding and Online Recruiting space. The role is key to driving retention in their book of business.
The ideal candidate will be passionate about the mission and the customers they partner with, providing unique solutions and an outstanding customer experience.
We are seeking:
- Some experience within an accounts, customer success, sales and consulting background.
- Experience in Digital and Branding advertising campaigns and online recruiting would be helpful.
- Basic understanding of the recruitment landscape.
- CRM knowledge, ideally Salesforce.
- Nice to have would be Customer Success Analysis tools like Gainsight.
- Passion for online advertising, media, marketing and employer branding.
- Consistent track record of successfully achieving customer retention goals is a plus.
Please apply using the link with your updated CV if interested.
Remote Customer Success Executive in Telford employer: Certain Advantage
At Certain Advantage, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. As a Remote Customer Success Executive, you will enjoy the flexibility of working from home while being part of a passionate team dedicated to delivering exceptional customer experiences in the recruitment tech market. With competitive hourly pay and opportunities to enhance your skills in a thriving industry, this role offers a meaningful and rewarding career path.
