We're looking for an experienced Contractor Management Executive to join our Certain Advantage team. Reporting to the Managing Consultant, you'll be responsible for building strong relationships with contractors, providing outstanding support throughout their assignments, and handling queries in a professional and proactive manner.
This is a fast-paced, hands-on role that would suit someone who is highly organised, customer-focused, and able to manage multiple priorities while maintaining excellent attention to detail and meeting key deadlines.
What you’ll be doing
- Own the onboarding and ongoing support of contractors throughout their assignment, ensuring they are set up correctly, understand pay and timesheet processes, and that any payroll or compliance issues are promptly resolved through the appropriate teams.
- Act as the main point of contact for contractor pay and timesheet queries, ensuring timely timesheet submission, accurate first payments, and swift resolution of any payroll-related issues.
- Build strong contractor relationships through regular welfare check-ins, proactively identifying and escalating retention risks, assignment concerns, and extension intentions to support contractor engagement and continuity.
- Manage contractor assignment records and administrative changes, ensuring information is accurate, up to date, and communicated promptly to the relevant payroll, finance, and compliance teams.
- Proactively manage contractor holiday entitlement and assignment end dates, providing timely alerts to support workforce planning, assignment continuity, and uninterrupted billing.
- Coordinate the end-to-end offboarding process, capturing contractor feedback and future availability while maintaining accurate records to support redeployment opportunities and data integrity.
- Capture and maintain accurate contractor intelligence, referrals, leads and market insights in the CRM, sharing opportunities with Consultants and Business Development teams to support business growth and contractor engagement.
About Us
At Tatton Recruitment Group, our specialist brands Certain Advantage, Creideas, Crone Corkill, Healthii People and Simply Education have been supporting clients across the UK for more than 40 years. We deliver exceptional recruitment solutions across a wide range of sectors.
If you’re looking to join a growing organisation where you can make a real impact, work collaboratively across the business and be part of an exciting period of change and development, we’d love to hear from you.
What We Offer
We know our people are our greatest asset, that’s why we offer excellent benefits from the outset, including:
- No probation period – we trust you from the start.
- Paid volunteering leave – support a cause that matters to you.
- “Paw-rental” flexibility – time to settle in with your new pet.
- Financial Wellbeing – Access to free advice on pensions, investments, mortgages and more.
- Lifestyle Coaching
- Enhanced Family Friendly Policies
- Private Health with Vitality
- Weekly wellbeing hour
- Sabbatical options after 3 years’ service
- Thousands of development courses
- Career development and the chance to work with people who genuinely want to see you succeed
- A supportive culture as part of the wider Tatton Recruitment Group
About You
We're looking for someone with experience in contractor care, recruitment support, payroll administration, customer service, or a similar fast-paced role where managing relationships, coordinating processes, and delivering excellent service are key.
You’ll ideally have:
- A working understanding of PAYE, umbrella and limited company engagements.
- Strong attention to detail, especially with timesheets and pay.
- Strong communication skills, with the ability to build effective relationships with contractors and handle queries confidently and professionally.
- Well organised, with the ability to manage multiple priorities and meet regular deadlines.
- Comfortable using a CRM and Excel.
- Discreet with personal and sensitive information, in line with GDPR.
It would be great if you also have:
- Experience in engineering, technical, defence or energy recruitment.
- Knowledge of the Working Time Regulations, holiday pay and IR35.
- Experience with security-cleared or DBS-checked workers.
- Experience with Bullhorn or a similar recruitment CRM.
Ready to Join Us?
We’re proud to be a Disability Confident Committed employer.
Contract Management Specialist in Sale employer: Certain Advantage
As a leading Defence Organisation, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees enjoy competitive rates, flexible hybrid working arrangements, and ample opportunities for professional growth within a supportive environment. Located in Stevenage, we offer a unique chance to contribute to impactful projects while maintaining a healthy work-life balance.
