At a Glance
- Tasks: Coordinate telecoms service orders and ensure timely delivery for customers.
- Company: Globally recognised telecommunications and technology business.
- Benefits: Flexible working, private health cover, generous paid time off, and ongoing training.
- Other info: Dynamic environment with excellent career growth opportunities and supportive culture.
- Why this job: Kickstart your career in telecoms and make a real impact in connectivity solutions.
- Qualifications: Strong organisational skills, customer service mindset, and eagerness to learn.
The predicted salary is between 25000 - 32000 £ per year.
Location: Milton Keynes (Hybrid – 1 day per week in the office)
Employment Type: Permanent
The Company
We're working with a globally recognised telecommunications and technology business that delivers network and connectivity solutions across international markets.
The Role
This is an excellent opportunity for someone looking to develop a career in telecommunications, network provisioning, or service delivery. You will support the delivery of telecoms and connectivity services by coordinating customer orders, liaising with suppliers and internal teams, and ensuring delivery milestones are met.
Your Responsibilities
- Assist with the end-to-end management of telecoms service orders across the UK and Ireland.
- Coordinate delivery activities for connectivity services and hardware orders.
- Provide regular updates to customers, suppliers, and internal teams throughout the order lifecycle.
- Update internal provisioning and tracking systems accurately and in a timely manner.
- Monitor order progress and escalate any delivery risks or delays when required.
- Support the achievement of customer delivery targets and service levels.
- Work closely with Procurement, Project Management, Engineering, and Provisioning teams to ensure successful service delivery.
- Help maintain accurate records, reports, and documentation.
The individual:
- Strong organisational and administrative skills.
- Excellent communication and stakeholder management abilities.
- Ability to manage multiple tasks and prioritise workloads effectively.
- Good attention to detail and problem-solving skills.
- Strong customer service mindset.
- Proficiency in Microsoft Office applications, particularly Excel and Outlook.
- Eagerness to learn and develop within a telecoms or technology environment.
- Previous experience in a customer service, operations, administration, coordination, or service delivery role.
- Exposure to telecommunications, networking, or IT environments.
- Familiarity with order tracking, ticketing, or provisioning systems.
- Basic understanding of telecoms technologies such as broadband, internet connectivity, VoIP, SD-WAN, or networking concepts.
- Awareness of ITIL processes and service management principles.
What's On Offer
- Flexible Working
- Private Health Cover
- Private Dental Cover
- Vision Cover
- Life Insurance & Critical Illness Insurance
- Double Matching Pension Scheme
- Generous Paid Time Off
- Enhanced Maternity, Paternity & Adoption Leave
- Employee Assistance Programme
- Cycle to Work Scheme
- Recognition & Reward Programmes
- Wellness Packages
- Flexible Benefits Platform
- Ongoing Training & Career Development
- Service-Related Annual Leave Increments
Does this sound like your next career move? Apply today.
Working with Certain Advantage
We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to Certain Advantage and register for job alerts and career guidance tips.
Junior Network Provisioning employer: Certain Advantage
Join a globally recognised telecommunications and technology company in Milton Keynes, where you will have the opportunity to develop your career in network provisioning within a supportive and dynamic work culture. With flexible working arrangements, comprehensive health benefits, and a strong focus on employee growth through ongoing training and development, this role offers a meaningful path in a thriving industry. Experience a workplace that values collaboration, innovation, and recognition, making it an excellent choice for those eager to make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Network Provisioning
✨Tip Number 1
Network, network, network! Reach out to people in the telecommunications field on LinkedIn or at industry events. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its services. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your communication skills! As a Junior Network Provisioning Coordinator, you'll need to liaise with various teams. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Junior Network Provisioning
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Junior Network Provisioning role. Highlight any relevant experience in telecommunications, customer service, or administration. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. We love seeing genuine enthusiasm and a bit of personality.
Show Off Your Skills:Don’t forget to mention your organisational skills and attention to detail. If you've got experience with Microsoft Office, especially Excel and Outlook, make sure to highlight that too. We’re keen on seeing how you can contribute to our team!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application more efficiently. Let’s get your journey started!
How to prepare for a job interview at Certain Advantage
✨Know Your Stuff
Make sure you brush up on telecommunications basics, especially around broadband, VoIP, and SD-WAN. Familiarity with these concepts will show your eagerness to learn and help you stand out during the interview.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your strong organisational abilities.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. You might want to do a mock interview with a friend to refine your communication style and ensure you come across as confident and professional.
✨Ask Smart Questions
Prepare insightful questions about the company’s approach to service delivery and how they handle customer satisfaction. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.
