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- Tasks: Provide top-notch admin support to Financial Planners and enhance client experiences.
- Company: Join a leading name in financial services with a focus on collaboration and well-being.
- Benefits: Enjoy private medical plans, generous pension, bonuses, and retail discounts.
- Why this job: Kickstart your career in a dynamic environment with real progression opportunities.
- Qualifications: Strong admin skills, attention to detail, and a passion for excellent service.
- Other info: Full training provided; no prior financial experience needed!
The predicted salary is between 24000 - 30000 £ per year.
Salary: £27,000
Location: Glasgow City Centre (full-time office)
Looking for a role that will truly elevate your career? This is an exceptional opportunity for a talented and driven Administrator to join one of the UK’s most respected names in financial services.
If you’re highly organised, detail-obsessed, and thrive in a fast-paced environment where no two days are the same, this could be the opportunity that defines your next career chapter. This isn’t just another Administrator role; it’s a springboard into a thriving, secure sector with real progression pathways, genuine recognition, and industry-leading support. You’ll join a business that champions collaboration, celebrates success, and puts colleague well-being front and centre.
As a Client Support Administrator, you’ll deliver first-class administrative and client support to Financial Planners and Paraplanners across the UK. Expect variety, responsibility, and the support you need to grow and succeed.
What You’ll Be Doing
- Provide accurate, high-quality administrative support across all client and financial planning activities.
- Prepare client documentation, reports, and correspondence to a consistently high standard.
- Handle client queries and assist Financial Planners in delivering exceptional service.
- Process applications and maintain accurate records in line with compliance requirements.
- Manage workload effectively, prioritising tasks in a fast-paced environment.
- Collaborate across teams to ensure smooth client outcomes.
- Identify and support process improvements to enhance efficiency and service delivery.
What We’re Looking For
- A strong background in administration, ideally within financial or professional services.
- A genuine passion for organisation, problem-solving, and delivering excellent service.
- Exceptional attention to detail and the ability to stay calm under pressure.
- A confident communicator who enjoys working with people at all levels.
- Solid IT skills, particularly in Microsoft Office.
- A proactive team player with a positive, can-do attitude. (No prior financial services experience is required — full training and support provided.)
What’s in it for you
- Private medical, dental and health cash plans
- Generous pension scheme
- Annual bonus potential
- Life assurance, income protection and critical illness cover
- Holiday buy/sell
- Retail discounts
- 24/7 employee assistance and counselling, and well-being programmes
If you’re ready to join an award-winning, forward-thinking market leader, I’d love to hear from you! Please send your CV to Ashlene McFadden, via the ‘Apply Now’ option to be considered for the role.
Client Support Administrator in Glasgow employer: Certain Advantage
Contact Detail:
Certain Advantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to client support and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed workloads or improved processes in previous roles. This will highlight your fit for the fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Client Support Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Support Administrator role. Highlight your organisational skills, attention to detail, and any relevant administrative experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering excellent service and how you can contribute to our team. Keep it concise but engaging – we want to see your personality!
Showcase Your IT Skills: Since solid IT skills are a must, don’t forget to mention your proficiency in Microsoft Office and any other relevant software. If you've used specific tools in previous roles, let us know how they helped you succeed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Certain Advantage
✨Know Your Stuff
Before the interview, make sure you understand the role of a Client Support Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like providing high-quality administrative support and handling client queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisation Skills
Since this role requires exceptional organisation and attention to detail, prepare examples from your past experiences where you've demonstrated these skills. Think about times when you managed multiple tasks or improved processes. Sharing specific stories will illustrate your capabilities and make you stand out.
✨Practice Your Communication
As a Client Support Administrator, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Emphasise Your Team Spirit
This role is all about collaboration, so be ready to discuss how you work well in a team. Share examples of how you've contributed to team success in previous roles, and express your enthusiasm for working with others to achieve common goals. A positive, can-do attitude will resonate well with the interviewers!
