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- Tasks: Support onboarding of new clients and maintain accurate client records.
- Company: Respected professional services organisation in Edinburgh.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Join a growing team and make a real impact on client experiences.
- Qualifications: Experience in administration or compliance with strong attention to detail.
- Other info: Collaborative culture with opportunities for skill development.
The predicted salary is between 26000 - 30000 £ per year.
Location: Edinburgh
Working Pattern: Office based initially then hybrid
Salary: £26,000 – £30,000 per annum
Are you an experienced administrator or onboarding professional looking for your next step? Do you enjoy working in a structured, process-driven environment where accuracy and collaboration matter? Are you keen to build your career within a growing professional services team?
Our client, a well-established and respected organisation based in Edinburgh, is looking to appoint a New Client Administrator to join their expanding team. This is a full-time, permanent opportunity offering the chance to take on a key role within a collaborative and supportive environment. This role provides a strong platform for development within a business that values teamwork, consistency, and high standards.
The Role
The successful candidate will play a vital role in the smooth and efficient onboarding of new clients, as well as supporting the ongoing administration of existing client documentation. Key responsibilities include:
- Supporting the Onboarding function of new clients and the ongoing maintenance of client records.
- Liaising directly with new and existing clients to collect, review, and verify due diligence documentation.
- Providing guidance to clients on suitable identification and verification documentation.
- Working closely with internal colleagues to ensure onboarding requirements are met.
- Maintaining onboarding trackers and ensuring tasks are completed within agreed timelines.
- Ensuring all client information is accurate, complete, and stored in line with internal processes and regulatory requirements.
- Collaborating with colleagues to support the consistent delivery of team workflows.
Essential Skills & Experience
- Prior experience in compliance or administrative role within professional services.
- Strong attention to detail and a high level of accuracy.
- Confidence communicating with clients via phone and email.
- Ability to manage multiple tasks and meet agreed deadlines.
The ideal candidate will also:
- Be well organised with a proactive and structured approach to work.
- Enjoy working as part of a collaborative team.
- Take ownership of tasks and follow processes carefully.
- Communicate clearly and professionally with internal and external stakeholders.
- Be motivated to develop their skills within a client onboarding or compliance-focused environment.
Interested? Please apply via the Apply Now option to be considered for the role.
New Client Administrator in Edinburgh employer: Certain Advantage
Contact Detail:
Certain Advantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Client Administrator in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a New Client Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to client onboarding and administration. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've maintained accuracy in previous roles. This will highlight your fit for a structured, process-driven environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace New Client Administrator in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration or onboarding roles. Use keywords from the job description to show that you’re a perfect fit for the New Client Administrator position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about this role and how your skills align with the responsibilities mentioned. Keep it professional but let your personality come through.
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send – it shows you care about quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Certain Advantage
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the New Client Administrator role. Familiarise yourself with the key responsibilities and essential skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Attention to Detail
Since this role requires a strong attention to detail, prepare examples from your past work where you demonstrated this skill. Whether it’s about maintaining accurate records or ensuring compliance, having specific instances ready will impress the interviewers and highlight your suitability for the position.
✨Practice Your Communication Skills
As the role involves liaising with clients, practice clear and professional communication. You might want to do mock interviews with a friend or family member, focusing on how you articulate your thoughts. This will help you feel more confident when discussing your experience and answering questions during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, company culture, and onboarding processes. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
