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- Tasks: Support a busy office with reception duties and administrative tasks.
- Company: Join Cernach Housing Association, a community-focused social landlord in Glasgow.
- Benefits: Enjoy flexible hours, competitive salary, 25 days annual leave, and a pension scheme.
- Why this job: Make a difference in the community while developing your skills in a supportive environment.
- Qualifications: Customer service experience and strong interpersonal skills are essential.
- Other info: Opportunities for career growth in a dynamic and inclusive workplace.
The predicted salary is between 30000 - 33617 £ per year.
Overview
Join to apply for the Corporate Services Assistant role at Cernach Housing Association.
£30,250 to £33,617 (EVH Grade 5 – PA13 to PA16). 35 hours per week, flexible working hours, SHAPS defined contribution pension scheme, 25 days’ annual leave and 15 days’ public holiday per annum.
About Us
Cernach Housing Association is a successful and well performing community-based registered social landlord (RSL) operating in Drumchapel, North West Glasgow since 1991. We own 877 homes and we provide a management service to 17 sharing owners and 140 homeowners. We act as community anchor organisation for Drumchapel. Our turnover is £4.6 million, a major part of which comes from rental income.
About the Role
We are looking to recruit a highly motivated, committed and enthusiastic individual to join our staff team as a Corporate Services Assistant. Reporting to the Corporate Services Officer, you will fulfil a pivotal and front-facing role in an effective and customer-focused team. You will carry out reception duties, assist in the efficient running of a busy office and provide administrative support to the finance and corporate services team. You should be able to work with minimal supervision and it is critical that you are a team player. You should be able to commit to occasional evening work to help support our Management Committee as and when required.
You Should
- Front-line customer service experience
- Experience in an administrative role
- Drive, enthusiasm and a customer-focused approach
- A passion and commitment to the social housing sector
- Strong interpersonal and ICT skills and familiarity with MS Office
- An HNC (or equivalent) in a discipline relevant to the post would be an advantage but is not essential
Inclusive Employer
Disabled applicants who meet the essential criteria outlined in the person specification will be granted an interview if they opt to participate in the job interview guarantee scheme. The Association is an equal opportunity employer.
How to Apply
If you are interested in this exciting opportunity and feel you meet the requirements of the post, please find more information on our website. CVs will not be accepted. Completed application forms must be returned by Friday 10 October 2025 at 12 noon by email to recruitment@cernachha.co.uk.
Should you require any further information on this post, please contact Lindsay Crawford, Corporate Services Officer at Lindsay@cernachha.co.uk.
We plan to hold interviews at our office on Monday 20 October 2025. Please note that this post is subject to a Basic Disclosure.
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Corporate Services Assistant employer: Cernach Housing Association
Contact Detail:
Cernach Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cernach Housing Association. Understand their mission and values, and think about how your skills align with their goals. This will show them you're genuinely interested and not just ticking boxes.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your customer service experience and how it relates to the role. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can boost your confidence and help you feel ready to tackle any questions that come your way.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Corporate Services Assistant
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what Cernach Housing Association is looking for in a Corporate Services Assistant. This will help you tailor your application to highlight your relevant skills and experiences.
Show Off Your Customer Service Skills: Since this role is all about front-line customer service, make sure to emphasise any experience you have in this area. We want to see how you've handled customer interactions in the past and how you can bring that enthusiasm to our team.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. Avoid fluff and focus on what makes you a great fit for the role. Remember, we appreciate straightforward communication!
Submit Through Our Website: Don’t forget to submit your completed application form through our website by the deadline! We won’t be accepting CVs, so make sure you follow the instructions carefully to ensure your application gets noticed.
How to prepare for a job interview at Cernach Housing Association
✨Know the Organisation
Before your interview, take some time to research Cernach Housing Association. Understand their mission, values, and the community they serve. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Corporate Services Assistant, you'll be front-facing and customer-focused. Prepare examples from your past experiences where you've excelled in customer service. Highlight how you handled difficult situations and maintained a positive attitude.
✨Demonstrate Team Spirit
Being a team player is crucial for this role. Think of instances where you've collaborated with others to achieve a common goal. Be ready to discuss how you contribute to a positive team environment and support your colleagues.
✨Prepare for Practical Questions
Expect questions that assess your administrative skills and ICT proficiency. Brush up on your MS Office knowledge and be prepared to discuss how you manage tasks efficiently. You might even be asked to demonstrate your skills during the interview, so practice beforehand!