Ceredigion County Council is recruiting an enthusiastic Contact Centre Advisor to join our Customer Contact team in Aberystwyth. You will handle high-volume telephone enquiries, provide high-quality information and advice in line with council policy, and maintain a polite, approachable manner with strong problem-solving skills.
The role offers hybrid working with the option to work from home or in an office location, subject to conditions.
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Hybrid Contact Centre Advisor — Customer Care Specialist in Aberystwyth employer: Ceredigion County Council
Penparc Community School is an exceptional employer that fosters a collaborative and inclusive work culture, where bilingualism in Welsh and English is celebrated. With a strong commitment to professional development, staff are encouraged to grow their skills and leadership capabilities, ensuring a rewarding career path. Located in the picturesque town of Cardigan, employees enjoy a supportive community environment that values educational excellence and innovation.
