At a Glance
- Tasks: Lead manufacturing operations, ensuring safety, quality, and efficiency in production.
- Company: Join Sincereal UK, a leader in food manufacturing with a commitment to excellence.
- Benefits: Enjoy a competitive salary, potential bonuses, pension scheme, and flexible working hours.
- Other info: Be part of a diverse team that values fairness, respect, and equality.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in manufacturing and strong problem-solving skills are essential.
The predicted salary is between 43000 - 43000 € per year.
Location: Bromborough
Employer: Sincereal UK
Salary circa £43,000 depending on experience.
Working Pattern: Monday to Friday 36.25 hours per week
Some Of Our Other Fantastic Benefits:
- Potential, discretionary annual bonus
- Pension scheme
Scope:
Day-to-day manufacturing execution support and service relationship management for the CPW contract (safety, quality, service, and escalation management).
Role Purpose:
The Manufacturing Lead supports the Manufacturing Manager in delivering safe, high quality and efficient manufacturing operations, ensuring daily plans are executed and performance issues are addressed quickly. The role deputises for the Manufacturing Manager as required and acts as the Customer Service Contact for the CPW contract, managing the day-to-day service relationship, coordinating responses to service issues, and leading the site’s escalation process to and from the customer.
Key Responsibilities:
- Deputy for Manufacturing Manager: Deputise for the Manufacturing Manager during absence and provide day-to-day operational support, ensuring continuity of decision‑making and delivery.
- CPW customer service contact & relationship management: Act as the primary Customer Service Contact for the CPW contract; manage the day‑to‑day service relationship, including service reviews, issue tracking, and coordination of internal actions to meet commitments.
- Service issue escalation: Lead escalation of service issues to the customer in a timely, clear and solution‑focused manner; act as the main point of contact for escalations raised by the customer and ensure robust follow‑up through to closure.
- Daily operational delivery: Support execution of the production plan, coordinating priorities across lines/areas and shifts; ensure daily performance routines are completed and issues are escalated appropriately.
- Safety, food safety & quality: Champion safe systems of work and compliance with HACCP, GMP, allergen controls, hygiene and traceability; support investigations, corrective actions and audit readiness.
- Performance & problem solving: Use data (e.g. downtime, waste, yield and plan attainment) to prioritise issues; drive structured problem solving with Operations, Engineering and Quality to restore and sustain performance.
- Cross‑functional coordination: Work closely with Engineering, Supply Chain and QA to align on constraints, maintenance windows, material availability and quality disposition, ensuring service risks are identified early and mitigated.
- Continuous improvement support: Support CI initiatives (loss elimination, 5S, standard work) and trials/NPI activity, ensuring actions are implemented and sustained on shift.
- People support & capability: Coach team members and shift leaders on standards and routines; support onboarding, training and competency coverage; reinforce behavioural and performance expectations.
Key Measures of Success (KPIs):
- Safety: completion of safety actions; near miss/incident reporting quality; adherence to safe systems of work.
- Food safety/quality: GMP/HACCP compliance; audit readiness; timely closure of deviations and corrective actions.
- Service: schedule attainment; OTIF; accurate and timely customer updates for CPW.
- Escalations: service issues raised and managed to closure within agreed timescales; customer satisfaction with issue handling (where measured).
- Performance: reduction of repeat issues; improved downtime/waste drivers in owned areas; adherence to daily performance routines.
- People: training/competency completion; engagement with standards and routines.
Skills, Knowledge & Experience:
- Experience in a manufacturing lead/supervisory role within a highly regulated industry (FMCG/food desirable but not essential), with strong understanding of shopfloor execution and shift support.
- Proven capability supporting daily/weekly performance routines (tier meetings, actions, loss review) and driving timely escalation and closure of issues.
- Strong customer focus with experience managing service expectations, providing clear updates, and handling escalations professionally (CPW or similar contract environment desirable).
- Good working knowledge of food safety and quality controls (HACCP, GMP, allergens, hygiene/foreign body controls) and confidence operating in an audit ready environment.
- Strong analytical and decision‑making skills with experience using performance data (plan attainment, downtime, waste/yield) to prioritise actions.
- Demonstrated problem‑solving and continuous improvement mindset (Lean/TPM/CI tools desirable) with ability to coordinate cross‑functional actions.
- Excellent communication and stakeholder management across Operations, Engineering, QA, Supply Chain and customer interfaces.
- Comfortable with manufacturing systems (MES/ERP), reporting, and standard operating documentation.
Qualifications (Preferred):
- Proven Track record in Food Manufacturing
- NVQ Level 3 / apprenticeship (or equivalent experience) in Manufacturing, Engineering, Food, Operations, or similar.
- HACCP Level 2 desirable (or willingness to complete training); internal auditor awareness beneficial.
- Basic safety qualification/awareness training (e.g., IOSH Working Safely or IOSH Managing Safely) desirable.
- Lean/CI awareness or practical experience using CI tools (e.g., 5S, standard work, root cause analysis) desirable.
Working Conditions:
This role operates in a food manufacturing environment with regular time on the factory floor and exposure to noise, dust (grain), moving machinery, temperature variation, and manual handling activities. Flexibility is required to support shift teams, critical incidents, shutdowns, trials, and business needs.
Equal Opportunities:
We work together as one team. Everyone is welcome here, and we treat each other with fairness, respect, and equality.
Manufacturing Performance Lead employer: Cereal Partners Worldwide (Nestlé & General Mills)
Sincereal UK is an exceptional employer located in Bromborough, offering a supportive work culture that prioritises safety, quality, and employee development. With a competitive salary and benefits such as a discretionary annual bonus and a pension scheme, employees are encouraged to grow through continuous improvement initiatives and cross-functional collaboration, making it a rewarding place for those seeking meaningful careers in manufacturing.
Contact Detail:
Cereal Partners Worldwide (Nestlé & General Mills) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Manufacturing Performance Lead
✨Tip Number 1
Network like a pro! Reach out to people in the manufacturing industry, especially those who work at Sincereal UK. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Manufacturing Performance Lead.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of HACCP and GMP. Be ready to discuss how you've tackled performance issues in the past and how you can bring that experience to the table. Show them you're not just a fit for the role, but a perfect match!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Use specific examples from your previous roles where you’ve successfully managed service expectations or resolved escalations. This will demonstrate your ability to handle the day-to-day challenges of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Sincereal UK. Let’s get you that Manufacturing Performance Lead position!
We think you need these skills to ace Manufacturing Performance Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Manufacturing Performance Lead role. Highlight relevant experience in manufacturing, especially in regulated environments like FMCG or food. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your customer service experience and problem-solving skills!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve improved performance or resolved issues. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join our team at Sincereal UK!
How to prepare for a job interview at Cereal Partners Worldwide (Nestlé & General Mills)
✨Know Your Manufacturing Basics
Make sure you brush up on your knowledge of manufacturing processes, especially in a food production context. Understand key concepts like HACCP and GMP, as well as the specific challenges faced in the industry. This will show that you're not just familiar with the role but also passionate about maintaining high standards.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as service escalations or performance issues. Think of examples from your past experience where you've successfully navigated similar challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Problem-Solving Skills
Since the role involves driving performance improvements, be ready to discuss how you've used data to identify issues and implement solutions. Bring examples of how you've contributed to continuous improvement initiatives, and be prepared to explain your thought process in detail.
✨Demonstrate Strong Communication Abilities
As a Manufacturing Performance Lead, you'll need to liaise with various teams and customers. Highlight your experience in managing relationships and providing clear updates. Practice articulating your thoughts concisely and confidently, as effective communication is key to success in this role.
