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- Tasks: Install, repair, and troubleshoot IT hardware at customer sites.
- Company: Join Cerco, a leading IT training and recruitment provider in the UK.
- Benefits: Earn £100–£115 per day with full training provided.
- Other info: Flexible roles available: full-time, part-time, or contractual.
- Why this job: Kickstart your IT career with hands-on experience and support.
- Qualifications: No prior IT experience needed; just enthusiasm and a driving licence.
The predicted salary is between 30000 - 40000 £ per year.
IT Field Engineer (Entry-Level) – £100–£115 per day
Full-Time, Part-Time and Contractual Roles Available
Kickstart Your IT Career with Full Training Provided*
Are you looking to break into the IT industry but don’t know where to start? We’re recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence.
About us
Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities.
We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field.
Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK.
About You
We’re looking for individuals who are:
- Passionate about technology with a desire to build a long-term IT career
- Comfortable travelling to different customer sites (own vehicle required)
- Practical and hands-on. DIY or similar experience is a bonus
- Ex-military backgrounds are highly desirable
What You’ll Be Doing
As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include:
- Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals
- Setting up and configuring devices, including desktops, laptops, printers, routers, and other equipment
- Replacing and upgrading components such as memory, hard drives, screens, and power supplies
- Carrying out routine maintenance and health checks on IT equipment
- Following technical guides and documentation to complete tasks accurately
- Providing clear updates to the IT Support Desk or relevant Cerco contacts
- Keeping customers informed of progress, expected timelines, and issue resolutions
- Working independently on site, managing your time and workload effectively
- Completing basic reporting or job sheets after each visit
- Adhering to field service standards, safety requirements, and professionalism at all times
- Upholding Cerco’s reputation on every assignment through reliable, friendly, and quality service
Initial Assessment
All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process.
Training (If required)
After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role.
Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95. These fees only apply if you choose to undertake the training.
Role Details
Job Types: Full-Time, Part-Time
Pay: £100–£115 per day
Work Environment: Field-based (on the road)
Benefits: On-site parking (where available)
Licence Requirement: Full, clean UK driving licence (required)
Enhanced DBS Check (required)
Entry Level IT Field Engineer in Newcastle upon Tyne employer: Cerco
Contact Detail:
Cerco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry Level IT Field Engineer in Newcastle upon Tyne
✨Tip Number 1
Get your networking game on! Connect with people in the IT industry, attend local meetups, or join online forums. The more you engage, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Don’t underestimate the power of a good LinkedIn profile. Make sure it’s up-to-date and showcases your enthusiasm for technology. Engage with posts, share relevant content, and connect with potential employers to get noticed.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for IT roles and be ready to talk about your passion for tech and your willingness to learn.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your interest and commitment to joining our team. Don’t miss out on your chance to kickstart your IT career!
We think you need these skills to ace Entry Level IT Field Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for technology shine through! We want to see that you're excited about starting your IT career and eager to learn. A bit of personality goes a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Even if you don’t have direct IT experience, any hands-on or practical work can be relevant. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate applications that are easy to read and get straight to the good stuff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cerco
✨Know Your Tech Basics
Even though this is an entry-level position, having a grasp of basic IT concepts can really set you apart. Brush up on common hardware components and troubleshooting techniques. This will show your enthusiasm for the role and your willingness to learn.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to discuss how you've tackled challenges in the past, even if they're not IT-related. Think about DIY projects or any hands-on experiences you've had. This will demonstrate your practical skills and ability to think on your feet.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. Inquire about the training process or what a typical day looks like for an IT Field Engineer. This shows that you're genuinely interested and eager to understand how you can contribute.
✨Highlight Your Soft Skills
Being friendly and professional is key in this role, especially since you'll be interacting with customers. Share examples of how you've communicated effectively or worked well in a team. This will help convey that you’re not just technically capable but also a great fit for their culture.