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- Tasks: Provide on-site IT support, installations, and troubleshooting across retail locations.
- Company: Join a well-known high-street chain on a nationwide project.
- Benefits: Earn £100 per day, with a company van, phone, and full training provided.
- Why this job: Gain hands-on IT experience while working in a supportive team environment.
- Qualifications: Experience in IT hardware engineering and a full UK driving licence are essential.
- Other info: Monday to Friday role with potential for further contract opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
IT Field Engineer – (Mid/Long-Term Contract)We are looking for IT Field Engineers across various locations to support an ongoing nationwide project for a well-known high-street chain. This is a mid to long-term contract running from now to the end of November, with strong potential for further contract opportunities if desired.Role Overview:
As an IT Field Engineer, you will be responsible for providing on-site technical support across multiple retail locations in your designated region. You will be carrying out hands-on IT hardware installations, maintenance, and troubleshooting, including:Site surveys to assess IT infrastructureInstallation, configuration, and replacement of payment devices (PEDs)Counter refreshes and hardware upgrades for POS (Point-of-Sale) systemsBasic network troubleshooting and connectivity checksGeneral IT support for in-store technologyThis is a Monday to Friday role, with standard working hours.What’s Included?Pay: £100 per dayCompany van (includes fully expensed fuel card)Company phone, tablet, and full toolset providedFull remote training (one week at a reduced rate of £75 per day)Buddy system for your first few shifts at full payOpportunity to gain valuable hands-on experience in IT hardware engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a customer-focused approachAvailability to start ASAPJoin an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving!
Mobile I.T Field Engineer - employer: Cerco
Contact Detail:
Cerco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile I.T Field Engineer -
✨Tip Number 1
Familiarise yourself with the specific IT hardware and POS systems mentioned in the job description. Having a solid understanding of these technologies will not only boost your confidence but also demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent communication and a customer-focused approach. Consider preparing examples from your past experiences where you successfully resolved issues or provided exceptional support.
✨Tip Number 3
Make sure to highlight your problem-solving abilities. Think of specific instances where you've tackled technical challenges in the past, as this will show potential employers that you can handle the demands of the job effectively.
✨Tip Number 4
Since this position involves travel, ensure your driving licence is up to date and be prepared to discuss your availability for immediate start. This shows your commitment and readiness to jump into the role without delay.
We think you need these skills to ace Mobile I.T Field Engineer -
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT hardware engineering and technical support. Emphasise any previous roles where you've provided on-site support or worked with POS systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and problem-solving abilities. Mention your availability to start ASAP and express your enthusiasm for the role and the opportunity to gain hands-on experience.
Highlight Relevant Skills: In your application, clearly outline your understanding of IT hardware, networking, and any experience with payment devices. This will demonstrate your suitability for the role and your readiness to tackle the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Cerco
✨Showcase Your Technical Skills
Make sure to highlight your experience with IT hardware, especially in installations and troubleshooting. Be prepared to discuss specific examples of past projects or challenges you've faced in the field.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with customers, emphasise your communication skills and ability to provide excellent service. Share instances where you successfully resolved customer issues or improved their experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to IT support, such as how you would handle a malfunctioning POS system or connectivity issues in a retail environment.
✨Research the Company and Project
Familiarise yourself with the high-street chain and its technology needs. Understanding their business model and how your role fits into their operations will show your genuine interest and help you stand out.
