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- Tasks: Provide on-site IT support, installations, and troubleshooting across retail locations.
- Company: Join a well-known high-street chain on a nationwide project.
- Benefits: Enjoy a company van, phone, tablet, and full toolset with remote training.
- Why this job: Gain hands-on experience in IT while working with a supportive team.
- Qualifications: Some IT hardware experience is preferred; full training provided.
- Other info: Monday to Friday role with potential for contract extensions.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for IT Field Engineers across various locations to support an ongoing nationwide project for a well-known high-street chain. This is a mid to long-term contract running from 3rd March to the end of November, with strong potential for further extensions if desired.
Role Overview:
As an IT Field Engineer, you will be responsible for providing on-site technical support across multiple retail locations in your designated region. You will be carrying out hands-on IT hardware installations, maintenance, and troubleshooting, including:
- Site surveys to assess IT infrastructure
- Installation, configuration, and replacement of payment devices (PEDs)
- Counter refreshes and hardware upgrades for POS (Point-of-Sale) systems
- Basic network troubleshooting and connectivity checks
- General IT support for in-store technology
This is a Monday to Friday role, with standard working hours.
What’s Included?
- Pay: £100 per day
- Company van (includes fully expensed fuel card)
- Company phone, tablet, and full toolset provided
- Full remote training (one week at a reduced rate of £75 per day)
- Buddy system for your first few shifts at full pay
- Opportunity to gain valuable hands-on experience in IT hardware engineering
Requirements:
- Some experience in IT hardware engineering, field services, or technical support (no advanced knowledge required - full training provided)
- Excellent customer service attributes and exemplary communication skills
- Basic understanding of IT hardware, including desktops, peripherals, networking, and POS systems
- Full, manual UK driving licence (essential)
- Strong problem-solving skills and a customer-focused approach
- Availability to start ASAP
Join an established team of engineers already deployed across the country, with more positions now open due to project expansion. If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving!
Mobile I.T Field Engineer employer: Cerco
Contact Detail:
Cerco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile I.T Field Engineer
✨Tip Number 1
Familiarise yourself with the specific IT hardware and POS systems mentioned in the job description. Having a basic understanding of these technologies will help you stand out during interviews and demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience in customer service, as this role requires excellent communication skills. Be prepared to share examples of how you've successfully resolved customer issues in the past.
✨Tip Number 3
Make sure to emphasise your problem-solving skills during discussions. Prepare to discuss specific scenarios where you've tackled technical challenges, as this will showcase your ability to handle the responsibilities of the role.
✨Tip Number 4
Since this position involves travel, ensure you have a valid UK driving licence and be ready to discuss your availability. Being flexible and showing eagerness to start ASAP can make a positive impression on the hiring team.
We think you need these skills to ace Mobile I.T Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT hardware engineering and technical support. Emphasise any hands-on experience with installations, troubleshooting, and customer service skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to work in a team, as well as your readiness to start ASAP.
Highlight Relevant Skills: In your application, clearly outline your understanding of IT hardware, networking, and POS systems. Include any certifications or training you have completed that are relevant to the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cerco
✨Show Your Technical Know-How
Make sure to brush up on your understanding of IT hardware, especially POS systems and payment devices. Be ready to discuss any relevant experience you have with installations or troubleshooting, as this will demonstrate your capability for the role.
✨Emphasise Customer Service Skills
Since this role involves direct interaction with customers, highlight your customer service experience. Share examples of how you've effectively communicated technical information to non-technical users, showcasing your ability to maintain a positive customer experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to troubleshoot a technical issue on-site. Think through your approach to resolving such problems and be ready to articulate your thought process.
✨Demonstrate Flexibility and Team Spirit
This position requires working in various locations and possibly adapting to different team dynamics. Show your willingness to be flexible and work collaboratively with others. Mention any past experiences where you successfully adapted to new environments or worked as part of a team.