At a Glance
- Tasks: Support network operations and resolve incidents for diverse clients in a dynamic environment.
- Company: Join a leading tech firm with a strong focus on teamwork and innovation.
- Benefits: Enjoy hybrid working, wellbeing support, and extensive training opportunities.
- Why this job: Make a real impact while developing your skills in a supportive team culture.
- Qualifications: Knowledge of network components and strong problem-solving abilities required.
- Other info: Flexible work arrangements and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity to join us as an Onsite Network Operations Analyst supporting a variety of Private & Public sector clients within our vast portfolio. Our Network Operations Centre (NOC) provides support at all levels for a multitude of technologies across complex landscapes, providing expertise to deliver a stable, secure, efficient and well managed infrastructure, over the full lifecycle of each solution. The strength of our NOC lies within our people, fostered by a supportive team culture.
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your role: As an integral part of a dedicated onsite Network Operations Centre, you will have fantastic opportunities to develop both yourself and our collective capabilities performing RUN activities with other likeminded Network Analysts. As part of the team, you will be empowered to:
- Perform Level 1 / 2 Network incident & Request diagnostics / resolution.
- Cable and patch devices into the network.
- Perform onsite activities following Standard Operating Procedures or guidance from Level 2 & 3 teams.
- Be responsible for the completion of assigned works within allocated timeframes.
- Continue to strengthen and build your existing capabilities through a mix of professional training, certifications, and experiences.
You can bring your whole self to work. Striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
Your skills and experience:
- Exposure and understanding of network components including Switches, routers, Wi-Fi technologies and Firewalls.
- Ability to maintain a high level of accuracy and working to tight deadlines.
- Good working knowledge of ITIL processes.
- Strong problem-solving ability.
- Good communication skills (oral, written).
- Proactive, self-motivated, and able to work under pressure with a minimum of supervision.
- Strong team-working ethic.
Your security clearance: To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
What does 'Get The Future You Want' mean for you? Flexibility to work your way. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Your wellbeing: You would be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
Shape your path: You will be empowered to explore, innovate, and progress. You will benefit from our 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
Shared energy: You will be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You will be joining a professional community of experts, who have got your back and will support you, every step of the way.
Network Operations Analyst in Barrow in Furness employer: Cerco
Contact Detail:
Cerco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Analyst in Barrow in Furness
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network operations. Engaging with others in the field can lead to valuable connections and job leads.
✨Tip Number 2
Prepare for interviews by practising common questions specific to network operations. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through practical demonstrations. If you have the chance, set up a mini-project or a lab environment to demonstrate your knowledge of network components and troubleshooting techniques during interviews.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and being part of our supportive culture.
We think you need these skills to ace Network Operations Analyst in Barrow in Furness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Network Operations Analyst role. Highlight your knowledge of network components and any relevant ITIL processes to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this position. Share specific examples of your problem-solving abilities and how you’ve worked in teams before. We love hearing your story!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cerco
✨Know Your Network Basics
Brush up on your knowledge of network components like switches, routers, and firewalls. Be ready to discuss how these elements work together in a network environment, as this will show your understanding of the role and its responsibilities.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of past experiences where you successfully diagnosed and resolved network issues. Highlight your thought process and the steps you took to reach a solution, as this will showcase your analytical skills.
✨Familiarise Yourself with ITIL Processes
Since a good working knowledge of ITIL processes is essential, make sure you understand the key concepts and how they apply to network operations. You might be asked how you would implement these processes in real-world scenarios.
✨Show Your Team Spirit
This role emphasises teamwork, so be prepared to discuss how you’ve collaborated with others in previous positions. Share specific examples that demonstrate your ability to work well under pressure and contribute positively to a team environment.