At a Glance
- Tasks: Install, repair, and troubleshoot IT hardware at customer sites across the UK.
- Company: Join Cerco, a leading IT training and recruitment provider with a strong reputation.
- Benefits: Earn £100–£115 per day with flexible full-time, part-time, and contractual roles.
- Other info: Great opportunity for career growth and practical training in the IT field.
- Why this job: Kickstart your IT career with full training and hands-on experience in a dynamic environment.
- Qualifications: No prior IT experience needed; just enthusiasm and a full UK driving licence.
Kickstart your IT career with full training provided. Are you looking to break into the IT industry but don’t know where to start? We’re recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence.
About us
Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities.
About You
We’re looking for individuals who are:
- Passionate about technology with a desire to build a long-term IT career
- Comfortable travelling to different customer sites (own vehicle required)
- Practical and hands-on. DIY or similar experience is a bonus
- Ex-military backgrounds are highly desirable
What You’ll Be Doing
As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include:
- Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals
- Setting up and configuring devices, including desktops, laptops, printers, routers, and other equipment
- Replacing and upgrading components such as memory, hard drives, screens, and power supplies
- Carrying out routine maintenance and health checks on IT equipment
- Following technical guides and documentation to complete tasks accurately
- Providing clear updates to the IT Support Desk or relevant Cerco contacts
- Keeping customers informed of progress, expected timelines, and issue resolutions
- Working independently on site, managing your time and workload effectively
- Completing basic reporting or job sheets after each visit
- Adhering to field service standards, safety requirements, and professionalism at all times
- Upholding Cerco’s reputation on every assignment through reliable, friendly, and quality service
Initial Assessment
All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process.
Training (If required)
After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role.
Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95. These fees only apply if you choose to undertake the training.
Role Details
Job Types: Full-Time, Part-Time
Pay: £100–£115 per day
Work Environment: Field-based (on the road)
Benefits: On-site parking (where available)
Licence Requirement: Full, clean UK driving licence (required)
Enhanced DBS Check (required)
Entry Level IT Field Engineer in Ilkley employer: Cerco Careers
Cerco is an excellent employer for those looking to kickstart their IT careers, offering full training and support to ensure you thrive in the field. With a strong focus on employee growth and development, our collaborative work culture fosters enthusiasm and learning, making it an ideal environment for entry-level engineers. Located in Crewe, we provide unique opportunities to work with major UK businesses, ensuring that every team member is equipped with the skills and confidence needed for success.
StudySmarter Expert Advice🤫
We think this is how you could land Entry Level IT Field Engineer in Ilkley
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cerco Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cerco Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cerco Careers!
✨Direct Apply to Cerco Careers
Let's not forget to apply directly through the Cerco Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Entry Level IT Field Engineer in Ilkley
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cerco Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cerco Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cerco Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
