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- Tasks: Lead day-to-day operations and implement growth and quality agendas across branches.
- Company: Cera, a tech-driven care provider empowering people to live independently.
- Benefits: Competitive salary, training opportunities, employee discounts, and generous holiday entitlement.
- Why this job: Make a real difference in people's lives while developing your career in health care.
- Qualifications: NVQ/SVQ Level 4/5 or equivalent and experience in domiciliary care.
- Other info: Join a supportive team with excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
About the role
You will support the Regional Director to deliver the service in accordance with standards agreed by Cera, legislative requirements, relevant regulations and in line with accepted best practice, and within the financial plans agreed from time‑to‑time with the Regional Director, deputising for the function of the Regional Director during their absence, while at all times supporting the decisions made by the Regional Director.
You’ll be responsible for successfully leading day‑to‑day operations across a set portfolio of branches as outlined by your line manager. You will lead on the implementation of Cera’s Growth, Quality and People agendas – ensuring that all branches within the region meet agreed quarterly and annual targets.
Specifically you will also lead on the development and execution of Cera’s company‑wide Compliance and Quality agenda – working with colleagues within Cera’s Compliance & Quality and Learning & Development teams you will develop and mobilise new and innovative ways to ensure Cera maintains compliance across all care operational areas, whilst identifying ways to improve quality and experience for those who work for and use our services.
Requirements
- NVQ/SVQ Level 4/5 or equivalent
- Registered with SSSC (Scotland applicants)
- Previous experience in a similar role within domiciliary care
Benefits & Access
- NVQ and in‑house training and development for your role and future career with us
- We Care – an employee benefits platform offering shopping discounts and cashback from over 800 retailers
- Employee Assistance Programme
- Mobile phone and other required tech
- Company pension scheme
- 25 days holiday entitlement + bank holidays on top
- Paid DBS/PVG
- Service and recognition reward
To read more about Cera click here.
Regional Operations Manager in Eastbourne employer: Cera
Contact Detail:
Cera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Cera’s values and recent developments. Show us that you’re not just another candidate; demonstrate how your experience aligns with our mission to empower people through technology and care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating how your skills can help us achieve our Growth, Quality, and People agendas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Cera team.
We think you need these skills to ace Regional Operations Manager in Eastbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Operations Manager role. Highlight your previous experience in domiciliary care and any relevant qualifications to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about empowering people through care and how you can contribute to Cera’s vision. Keep it engaging and personal!
Showcase Your Leadership Skills: As a Regional Operations Manager, leadership is key. In your application, share examples of how you've successfully led teams or projects in the past. We want to see your ability to inspire and drive results!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cera
✨Know Cera Inside Out
Before your interview, make sure you research Cera thoroughly. Understand their vision, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in contributing to their mission of empowering people.
✨Demonstrate Leadership Experience
As a Regional Operations Manager, you'll need to showcase your leadership skills. Prepare examples from your past roles where you've successfully led teams or projects, particularly in the domiciliary care sector. Highlight how you’ve implemented quality and compliance measures, as this aligns with Cera’s focus.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you’ve faced in previous roles and how you overcame them. Be ready to discuss how you would handle specific situations related to compliance and quality in care operations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about Cera’s future growth plans or how they measure success in their branches. This shows that you’re not just interested in the role, but also in the company’s long-term vision and your potential impact on it.
