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- Tasks: Deliver engaging training to branch staff on Cera Technology, both in-person and remotely.
- Company: Join Cera, a fast-growing health tech startup transforming care through technology and professional support.
- Benefits: Enjoy remote work, competitive salary, 25 days holiday plus your birthday off, and a company pension scheme.
- Why this job: Make a real impact in the care sector while working with a diverse and innovative team.
- Qualifications: Experience in training, strong communication skills, and a full UK driving license are essential.
- Other info: Flexibility for travel is required, with opportunities for personal and career development.
The predicted salary is between 28800 - 42000 £ per year.
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Contract type: Full Time, Fixed Term 6 Months
Location: Remote, but with regular office and care branch attendance required
About Cera:
We at Cera are offering an exciting opportunity to join one of Europe\’s fastest growing health tech startups. Cera’s vision is to empower people to live longer and better lives in their own home, through the use of technology, professional care and support. Joining Cera, you will be contributing to making this vision a reality. The work you will do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. We believe technology can enable carers to do what they do best, care.
Job Purpose:
The Systems Trainer will be responsible for delivering both face to face and remote based training to all branch staff as the System Transformation team implements Cera Technology to their branch. You will be a subject matter expert on the systems being trained out and ensure your training style is one that promotes the use of Cera Technology with passion and excitement to engage branch staff in this system transformation project.
Key Duties and Responsibilities:
● Work collaboratively with stakeholders in the System Transformation, Operations Management, L&D, IT, Quality and Business Support Teams to ensure the smooth delivery of training within the integration programme.
● Drive continuous improvements liaising with System Transformation, Business Support, L&D, Operations and Quality to drive improvements to systems training being delivered.
● Ensuring high standards with regards to quality of training delivery.
● To deliver training as and when required by the business.
● Ensure feedback is provided post-delivery of training to the System Transformation and Business Support teams.
● Manage systems training materials, including training plans, delivery notes and any slides and e-Learning materials.
● Accountable for driving faster adoption through the effective training of the
end users.
● Build long-lasting relationships with local and regional stakeholders at all
levels.
● Documenting lessons learned during the implementation.
● You must be able to travel over 90% of the time including overnight stays so a driving licence is essential.
● Demonstrable training background and experience including onsite classroom based, 1-2-1 coaching and remote based training.
● Experience working in a team-oriented, collaborative environment.
● Very strong organisational and time management skills, able to demonstrate the ability to work to deadlines while working in a high pressure environment.
● Proven ability to influence others without having positional authority.
● Change management experience, including communications, engagement, behavioural and cultural change.
● Excellent communication skills, ability to simplify complex topics for non technical stakeholders.
● Excellent listening and interpersonal skills with all levels of stakeholders.
● Logical and efficient.
● Excellent IT skills, particularly in Google Workspace or Excel and other Microsoft Office applications.
● Very strong planning, organisational and time management skills, able to demonstrate the ability to work to deadlines while working in a high pressure environment.
● Be able to work independently without the need for constant supervision.
● Self-motivator for meeting deadlines and for enthusing service improvement
through effective training and coaching.
● The ability to be flexible, adaptable to change and good at problem solving.
● A strong operational awareness, with an ability to understand situations from a user’s point of view
● Experience of producing systems user guides and process manuals.
● Full UK Driving License.
● Experience within health and social care.
● Training or project management qualification.
What we offer:
● Training and development for your role and future career development.
● Competitive salary, discretionary bonus and long term employee schemes.
● 25 days holiday + your birthday off on top of bank holidays.
● Laptop and full remote IT package setup to work remotely.
● Company pension scheme.
● Employee Assistance Programme.
● Service and Recognition awards.
What’s it like to be part of the Cera Team?
Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.
You have the opportunity to join a purpose-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.
We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.
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Systems Trainer employer: Cera Care
Contact Detail:
Cera Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Trainer
✨Tip Number 1
Familiarise yourself with Cera's technology and the systems you'll be training on. Understanding the tools inside out will not only boost your confidence but also allow you to engage effectively with branch staff during training sessions.
✨Tip Number 2
Network with current employees or trainers at Cera through platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience in change management and how you've successfully influenced others in previous roles. Be ready to share specific examples that demonstrate your ability to drive adoption of new systems.
✨Tip Number 4
Showcase your organisational skills by preparing a mock training session. This will not only help you practice your delivery style but also demonstrate your proactive approach and commitment to high-quality training.
We think you need these skills to ace Systems Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training, particularly in health and social care. Emphasise any previous roles where you delivered training or worked with technology in a collaborative environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for empowering others through technology. Mention specific examples of how you've successfully engaged stakeholders in training sessions and your approach to simplifying complex topics.
Showcase Your Skills: Clearly outline your organisational and time management skills in your application. Provide examples of how you've managed multiple training sessions or projects under pressure, demonstrating your ability to meet deadlines.
Highlight Continuous Improvement: Discuss any experiences where you've driven improvements in training delivery. This could include feedback mechanisms you've implemented or how you've adapted training materials based on user needs.
How to prepare for a job interview at Cera Care
✨Show Your Passion for Technology
As a Systems Trainer, it's crucial to demonstrate your enthusiasm for technology and how it can improve care. Share examples of how you've used tech in previous roles to enhance training or support processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life training scenarios. Think about past experiences where you successfully trained others, especially in high-pressure situations, and be ready to discuss these in detail.
✨Highlight Your Collaborative Skills
Cera values teamwork, so be prepared to discuss how you've worked with various stakeholders in the past. Provide examples of how you’ve collaborated with different teams to achieve training goals or improve processes.
✨Demonstrate Your Change Management Experience
Since the role involves driving system transformation, be ready to talk about your experience with change management. Discuss how you've engaged users during transitions and any strategies you've employed to facilitate smooth adoption.
