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- Tasks: Lead day-to-day operations and implement innovative care solutions across branches.
- Company: Cera, a tech-driven company transforming home care services.
- Benefits: 25 days holiday, employee discounts, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while advancing your career in a growing industry.
- Qualifications: Experience in domiciliary care and relevant qualifications required.
- Other info: Join a dynamic team focused on quality care and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to: Regional Director
Contract type: Full Time Permanent
About Cera
Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
About the role:
You will support the Regional Director to deliver the service in accordance with standards agreed by Cera, legislative requirements, relevant regulations and in line with accepted best practice, and within the financial plans agreed from time-to-time with the Regional Director, deputising for the function of the Regional Director during their absence, while at all times supporting the decisions made by the Regional Director. You’ll be responsible for successfully leading day to day operations across a set portfolio of branches as outlined by your line manager. Leading on the implementation of Cera’s Growth, Quality and People agendas - you will ensure that all branches within the region meet agreed quarterly and annual targets.
Specifically you will also lead on the development and execution of Cera’s company wide Compliance and Quality agenda - working with colleagues within Cera’s Compliance & Quality and Learning & Development teams - you will develop and mobilise new and innovative ways to ensure Cera maintains compliant across all care operational areas, whilst identifying ways to improve quality and experience for those who work for and use our services.
Requirements:
- NVQ/SVQ Level 4/5 or equivalent
- Registered with SSSC (Scotland applicants)
- Previous experience in a similar role within Domiciliary Care
You’ll have access to:
- NVQ and in-house Training and development for your role and future Career with us
- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
- Employee Assistance Programme
- Mobile phone and other required tech
- Company pension scheme
- 25 days holiday entitlement + bank holidays on top
- Paid DBS/PVG
- Mileage Allowance
- Service and recognition rewards
To read more about Cera click here:
Regional Operations Manager (ROM3) employer: Cera Care
Contact Detail:
Cera Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager (ROM3)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current Cera employees on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Cera’s values and recent developments. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to empower people through technology and care.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for improving care services.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Regional Operations Manager (ROM3)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Operations Manager role. Highlight your previous experience in domiciliary care and any relevant qualifications, like NVQ/SVQ Level 4/5.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Cera’s vision and how you can contribute to empowering people through technology and care.
Showcase Your Leadership Skills: As a Regional Operations Manager, you'll be leading teams and driving quality. Make sure to include examples of how you've successfully led operations or projects in the past, demonstrating your ability to meet targets and improve services.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Cera Care
✨Know Cera Inside Out
Before your interview, take some time to really understand Cera’s mission and values. Familiarise yourself with their approach to care and technology. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams or projects, particularly in the domiciliary care sector. Highlight how you’ve driven quality and compliance in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you’ve faced in operations management and how you overcame them. Be ready to discuss specific strategies you would implement at Cera to enhance service delivery.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about Cera’s future plans for growth or how they measure success in their branches. This shows that you’re not just interested in the role, but also in contributing to the company’s long-term vision.
