At a Glance
- Tasks: Lead a team to deliver exceptional care and support in the community.
- Company: Join Cera, a fast-growing tech-enabled care provider transforming home care.
- Benefits: Competitive salary, career development, and access to training and support.
- Other info: Diverse and inclusive workplace where individuality is celebrated.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in regulated care environments and strong leadership skills required.
The predicted salary is between 30827 - 37677 £ per year.
Position: Registered Branch Manager
Reporting to: Regional Operations Manager
About Cera
Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
About you:
We are looking for a passionate and commercial leader to support the growth and development of our branch and as an extension of our Cera family. As one of the largest service providers we have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK’s fastest growing technology-enabled care provider. This is an incredibly exciting opportunity for a natural leader who adopts both a commercial and people first approach and enjoys the challenge of building a successful team in partnership with our local authorities. You will be responsible for developing the people and processes that result in a high-performing and compliant branch, as well as, continuing to work to align these with the wider Cera teams.
Responsibilities:
- Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care in our communities.
- Oversee the creation of individualised, person-centred support packages that work towards meeting identified outcomes with the service users, their carer’s and the purchasing authority.
- Take an active role in reviewing and amending service packages in partnership with branch staff and central teams.
- Regularly evaluate service goals and quality objectives and undertake actions for areas identified as requiring improvement.
- Audit records and files to ensure they meet standards and regulatory requirements.
- Oversee the implementation and monitoring of Cera policies and procedures.
- Ensure compliance with statutory and Cera requirements on all reportable areas within the service provision.
- Maintain operations at the standard agreed with the Regional Director and Quality & Compliance team, within the financial budget or other parameters set.
- Partner with Finance and Operations colleagues to measure weekly expenditure to ensure budget is maintained.
- Develop and maintain effective working relationships, particularly with Business Development teams and Local Authorities.
- Commit to join and actively participate in the Skills for Care Managers Network.
- Plan and attend regular meetings with all stakeholders to keep abreast of views, developments, opportunities and expectations.
What we’re looking for:
- Previous experience working in a regulated care environment is a must.
- SVQ/NVQ Diploma level 5 Health and Social Care would be desirable but not essential.
- Registered with SSSC (Scotland only).
- Knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
- A leader, comfortable leading a team and overseeing budgets.
- Experience of working as a manager within a domiciliary setting.
- Experience of working with Service Users who have additional support or complex needs.
- A leader with a passion for delivering excellent care to a high standard.
Benefits:
- Great Career development opportunities with a fast-growing Company.
- Hardworking team looking to utilise Technology to improve Home Care in the UK.
- Competitive salary.
- Access to training and development for your role and future career with Cera.
- Lifeworks discount platform and Employee Assistance Programme.
- Refer a Friend scheme.
What’s it like to be part of the Cera Team?
Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology. You have the opportunity to join a purpose-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.
We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.
Registered Manager (B132RM) in Norfolk employer: Cera Care
Cera Care Ltd is an exceptional employer that prioritises the growth and well-being of its employees, offering comprehensive training and development opportunities to enhance your career in the care sector. With a supportive work culture that values teamwork and flexibility, you will be part of a dynamic start-up environment where your contributions directly impact the lives of those we serve. Enjoy a range of benefits including a generous holiday entitlement, employee discounts, and a commitment to funding your qualifications, all while working towards our vision of empowering individuals to live their best lives at home.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager (B132RM) in Norfolk
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cera Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cera Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cera Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Registered Manager (B132RM) in Norfolk
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cera Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cera Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cera Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cera Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cera Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cera Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
