At a Glance
- Tasks: Lead a passionate team to deliver exceptional care and support to vulnerable communities.
- Company: Join Cera, a fast-growing tech-enabled care provider transforming the industry.
- Benefits: Competitive salary, career development, and access to training and wellness programmes.
- Other info: Diverse and inclusive workplace where individuality is celebrated.
- Why this job: Make a real impact in people's lives while growing your leadership skills.
- Qualifications: Experience in regulated care environments and a passion for excellent service.
Position: Deputy Manager
Reporting to: Registered Manager
Contract Type: Permanent, Full Time, 37.5hrs per week
Salary: £32,000 per annum
About you:
We are looking for a passionate leader to support the growth and development of our branch and as an extension of our Cera family. As one of the largest service providers, we have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider. This is an incredibly exciting opportunity for a natural leader who adopts both a commercial and people first approach and enjoys the challenge of building a successful team in partnership with our local authorities.
Responsibilities:
- Accountable to the Registered Manager, subject to review in line with any future expansion of the organisation.
- To ensure services are delivered within the current legislation framework statutory guidance, Cera Care policies and procedures and local authority safeguarding procedures.
- To deputise for and support the Registered Manager, as and when required.
- Attend Shared partnership meetings with the housing team.
- To liaise with local authorities, social workers and other third parties.
- Ensure KPI's are achieved by the local council, Cera Care.
- Support with HR investigations and disciplinary procedures.
- Ensure stock levels of uniforms, PPE and stationary are maintained.
- Supporting Team Leaders with any management queries.
- Support with On Call duties as per the need of the business.
- To ensure the smooth and efficient day-to-day management of the care operation, incorporating the direct line management for a team of Coordinators in the branch.
- Ultimate responsibility for all Care and Team Leaders employed within the care operation.
- To provide/produce reports and information as requested by the management team/personnel and Commissioners within agreed timescales.
- To attend and input in all branch review meetings held with senior managers.
What we're looking for:
- Previous experience working in a regulated care environment is a must.
- Someone compliant with the knowledge of the Health and Social Care Act.
- A leader, someone comfortable leading a team and overseeing budgets.
- Knowledge of leading a team and working within a multi-disciplinary environment.
- Experience of working with Service Users who have additional support or complex needs.
- A leader with a passion for delivering excellent care to a high standard.
Benefits:
- Great Career development opportunities with a fast-growing Company.
- Hardworking team looking to utilise Technology to improve Home Care in the UK.
- Competitive salary.
You’ll have access to:
- Training and development for your role and future Career with Cera.
- We Care discount platform and Employee Assistance Programme.
- Care Friends care referral scheme.
What's it like to be part of the Cera Team?
Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology. You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.
We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disabilities are encouraged to apply.
Deputy Manager in King's Lynn employer: Cera Care
Cera Care Ltd is an exceptional employer that prioritises the growth and well-being of its employees, offering comprehensive training and development opportunities to enhance your career in the care sector. With a supportive work culture that values teamwork and flexibility, you will be part of a dynamic start-up environment where your contributions directly impact the lives of those we serve. Enjoy a range of benefits including a generous holiday entitlement, employee discounts, and a commitment to funding your qualifications, all while working towards our vision of empowering individuals to live their best lives at home.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in King's Lynn
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cera Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cera Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cera Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Deputy Manager in King's Lynn
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cera Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cera Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cera Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cera Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cera Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cera Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
