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- Tasks: Coordinate care visits and support staff to ensure high-quality service delivery.
- Company: Join a compassionate domiciliary care team dedicated to making a difference.
- Benefits: Enjoy competitive salary, training opportunities, discounts, and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your career in care coordination.
- Qualifications: Experience in care coordination, strong communication skills, and a compassionate approach.
- Other info: Flexible working hours with excellent career growth potential.
The predicted salary is between 26000 - 36400 £ per year.
We are seeking an organised, compassionate and proactive Care Coordinator to join our domiciliary care team. You will play a vital role in ensuring high-quality care is delivered to our service users by effectively scheduling care visits, supporting care staff, and maintaining strong communication with clients and families.
Key Responsibilities
- Coordinate and schedule care visits using care management systems
- Match carers to service users based on skills and preferences
- Handle rota planning, including sickness and emergency cover
- Communicate with clients, families and care staff professionally
- Ensure care plans are accurate and up to date
- Support onboarding and training of care staff
- Monitor compliance with CQC standards and company policies
- Handle enquiries and concerns in a timely, empathetic manner
- Maintain accurate records and reports
- Take part in On Call duties
About You
- Previous experience in domiciliary care coordination (preferred)
- Strong organisational and time management skills
- Excellent communication and people skills
- Confident using scheduling and care management software
- Calm under pressure and able to manage competing priorities
- Knowledge of CQC regulations and care standards
- A compassionate and professional approach
- Must be a driver with a vehicle
You will have access to NVQ and in-house training and development for your role and future career with us, We Care, our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers, Employee Assistance Programme, mobile phone and other required tech, company pension scheme, and 25 days holiday entitlement.
Care Coordinator in Bristol employer: Cera Care
Contact Detail:
Cera Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Bristol
✨Tip Number 1
Get to know the company culture! Research their values and mission, and think about how your own experiences align with them. This will help you connect on a personal level during interviews.
✨Tip Number 2
Practice your communication skills! As a Care Coordinator, you'll need to communicate effectively with clients, families, and staff. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! Prepare examples of how you've successfully managed schedules or handled emergencies in the past. This will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Care Coordinator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Care Coordinator role. Highlight your organisational skills, communication abilities, and any relevant experience in domiciliary care coordination.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about care coordination. Share specific examples of how you've successfully managed schedules or supported care staff in the past.
Showcase Your Soft Skills: As a Care Coordinator, empathy and communication are key. In your application, mention situations where you've effectively communicated with clients or handled enquiries with compassion.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Cera Care
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of domiciliary care coordination. Familiarise yourself with care management systems and CQC regulations, as these will likely come up in the interview. Being able to discuss your previous experience and how it relates to the role will show that you're a great fit.
✨Show Off Your Organisational Skills
As a Care Coordinator, organisation is key. Prepare examples of how you've successfully managed schedules or handled competing priorities in the past. This will demonstrate your ability to keep everything running smoothly, even under pressure.
✨Communicate Like a Pro
Since communication is a big part of this role, practice articulating your thoughts clearly and empathetically. Think about how you would handle difficult conversations with clients or staff, and be ready to share those scenarios during the interview.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare by thinking through potential challenges you might encounter as a Care Coordinator, such as managing last-minute changes in care schedules or addressing client concerns, and how you would tackle them.
