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- Tasks: Lead day-to-day operations and implement innovative care strategies across branches.
- Company: Cera, a tech-driven company transforming home care services.
- Benefits: Competitive salary, training opportunities, discounts, and generous holiday entitlement.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Experience in domiciliary care and NVQ/SVQ Level 4/5 or equivalent.
- Other info: Join a dynamic team focused on quality care and employee development.
The predicted salary is between 36000 - 60000 £ per year.
About Cera
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
About the role
You will support the Regional Director to deliver the service in accordance with standards agreed by Cera, legislative requirements, relevant regulations and in line with accepted best practice, and within the financial plans agreed from time-to-time with the Regional Director, deputising for the function of the Regional Director during their absence, while at all times supporting the decisions made by the Regional Director. You'll be responsible for successfully leading day to day operations across a set portfolio of branches as outlined by your line manager. Leading on the implementation of Cera's Growth, Quality and People agendas - you will ensure that all branches within the region meet agreed quarterly and annual targets. Specifically you will also lead on the development and execution of Cera's company wide Compliance and Quality agenda - working with colleagues within Cera's Compliance & Quality and Learning & Development teams - you will develop and mobilise new and innovative ways to ensure Cera maintains compliant across all care operational areas, whilst identifying ways to improve quality and experience for those who work for and use our services.
Requirements
- NVQ/SVQ Level 4/5 or equivalent
- Previous experience in a similar role within Domiciliary Care
You’ll have access to:
- NVQ and in-house Training and development for your role and future Career with us
- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
- Employee Assistance Programme
- Mobile phone and other required tech
- Company pension scheme
- 25 days holiday entitlement + bank holidays on top
- Paid DBS/PVG
- Mileage Allowance
- Service and recognition rewards
Regional Operations Manager in Eastbourne employer: Cera Care Ltd
Contact Detail:
Cera Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Cera and understanding our mission. We want to see your passion for empowering people through technology and care. Show us how your experience aligns with our values!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We want to see your confidence shine when discussing your leadership skills and operational strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Operations Manager in Eastbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Regional Operations Manager role. Highlight your previous experience in domiciliary care and any relevant qualifications like NVQ/SVQ Level 4/5.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about empowering people through care. Share specific examples of how you've led operations or improved quality in your previous roles.
Showcase Your Leadership Skills: As a Regional Operations Manager, you'll be leading teams. Make sure to include examples of how you've successfully managed teams, implemented strategies, and met targets in your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Cera Care Ltd
✨Know Cera Inside Out
Before your interview, take some time to really understand Cera's mission and values. Familiarise yourself with their technology and how it empowers carers. This will not only show your genuine interest but also help you align your answers with their vision.
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll be leading teams and driving performance. Prepare examples from your past experiences where you've successfully led operations or implemented quality improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Compliance and Quality Standards
Since the role involves compliance and quality agendas, brush up on relevant regulations and best practices in domiciliary care. Be ready to discuss how you've ensured compliance in previous roles and any innovative strategies you've used to improve service quality.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Cera's growth plans, team dynamics, and how they measure success in this role. This shows you're not just interested in the job, but also in how you can contribute to their goals.
