At a Glance
- Tasks: Join a dynamic team to manage debt collection for Local Authorities and private clients.
- Company: A forward-thinking finance company committed to diversity and inclusion.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Embrace a culture of individuality and collaboration in a vibrant workplace.
- Why this job: Make a real difference in financial management while developing your skills.
- Qualifications: GCSEs in English and Maths, plus credit control experience.
The predicted salary is between 36000 - 44000 £ per year.
About the role
The Credit Controller will work as part of a capable and experienced team who will take responsibility for the collection of debt for a specific portfolio of Local Authority, ICB and Private Client accounts.
A mix of skills and approaches will be required in credit control, recognising the differing nature of collecting from a local authority, the NHS and a private client.
The credit control team is required to work closely with the Invoicing Team to ensure that issues with customer accounts are dealt with promptly and in a consistent manner.
The team is charged with providing a professional, responsive and efficient service to the wider Finance Team and Operations.
Responsibilities
- Communicate directly with Local Authorities, NHS, private clients and their relativesor nominated representatives, via letter, email and telephone, to proactively resolveissues to collect current and historic balances.
- Process credit notes and associated amended invoices, supported by authorised Credit Note requests.
- Work closely with colleagues in Operations and the Invoicing Team to resolve queries relating to outstanding Invoices or Contracts to facilitate debt collection.
- Reconcile sales ledger accounts for all accounts within own portfolio.
- Monitor unallocated cash within own portfolio to ensure receipts are allocated timely.
- Set up and maintain Direct Debit Mandates for private clients within own portfolio.
- Process Card payments for private clients.
- Report regularly to the Operational Managers and Directors on key account issues.
- Achieve KPIs aimed at maximising cash collection and minimising old debts andwrite offs.
- Escalate promptly any issues to Line Manager as they arise and monitor all issues toensure that they are resolved quickly and efficiently.
- Assist in annual Audits, providing the necessary evidence as requested by ourexternal Auditors
Qualifications and Skills
- Must Haves
- GCSES (or equivalent), including English and Maths
- A Levels (or equivalent)
- Previous credit control experience, minimum of 3 years
- Ability to communicate effectively with all levels
- Excellent account reconciliation skills
- Intermediate Excel skills, including Pivot Tables and Lookups
- Experience with Accountancy software
- Work collaboratively with others, sharing ideas and information, to build effective andcredible relationships both internally and externally
- Excellent communication skills, spoken and written
- Conscientious with high attention to detail
- Nice to Haves
- AAT or working towards
- Experience within Social Care credit control / finance
- Net Suite experience
- Experience using a Time Management & Billing system
- Familiarity with Google
EEO Statement
We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are.
We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from.
Where individuality is a source of confidence, because difference makes the world a better place.
People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.
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Credit Controller (Finance5) in Colchester employer: Cera Care Ltd
Cera is an exceptional employer, offering a dynamic work environment where creativity and innovation thrive. As Europe's largest HealthTech company, employees have the unique opportunity to contribute to meaningful projects that directly impact healthcare delivery, all while enjoying a supportive culture that fosters professional growth and collaboration. With a focus on cutting-edge technology and a commitment to reducing hospitalisations, working at Cera not only provides valuable experience but also allows you to be part of a mission that saves lives and transforms the healthcare landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (Finance5) in Colchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
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We think you need these skills to ace Credit Controller (Finance5) in Colchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Cera Care Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Cera Care Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Cera Care Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Cera Care Ltd.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Cera Care Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Cera Care Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
