At a Glance
- Tasks: Lead and optimise banking operations, ensuring smooth payment processes and team development.
- Company: Join an international bank in the heart of London with a focus on innovation.
- Benefits: Competitive salary, career growth, and opportunities for professional development.
- Other info: Fast-paced environment with a focus on continuous improvement and operational excellence.
- Why this job: Make a real impact in banking operations while leading a dynamic team.
- Qualifications: 5+ years in banking operations with strong leadership skills.
The predicted salary is between 60000 - 70000 € per year.
cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an Operations Manager to work with them on a permanent basis.
The responsibilities of the Operations Manager will include:
- Oversee processing of all domestic and international payments
- Ensure payment instructions are verified, authorised, and released per policy
- Review and improve operational processes
- Ensure tasks meet SLAs with high accuracy and control standards
- Maintain strong controls (segregation of duties, maker-checker, policy adherence)
- Lead, mentor, and develop team performance and succession planning
- Support internal and external audits
- Manage resourcing, staff engagement, performance reviews, and training
- Promote accountability, operational excellence, and continuous improvement
- Ensure compliance with regulatory requirements, AML/KYC, and segregation of duties
- Lead quality control across operations and client service delivery
- Coordinate priorities through regular meetings with department heads
- Authorise payments and operational messages as required
- Approve invoices and contribute to budgeting with COO
- Identify and implement process improvements, automation, and system enhancements
- Lead/support change initiatives, system upgrades, and SWIFT-related projects
- Strengthen operational resilience, business continuity, and disaster recovery
- Support COO with planning and key business decisions
- Oversee implementation of new/updated products and processes
- Act as authorised signatory where required
- Identify, manage, and escalate risks appropriately
- Manage operational business contracts
- Produce regular management information (MI) reports
- Ensure compliance with laws, policies, training, and reporting obligations
- Support operational resilience training and incident response
- Lead, motivate, and develop team through reviews and 1-1s
- Support recruitment, onboarding, and staff development
- Ensure continuous training and development for staff
The candidate will have:
- Degree-level education or equivalent experience in banking/financial services
- Minimum 5+ years’ banking experience
- Strong background in banking operations and payments processing in regulated environments
- Knowledge of payment schemes (SWIFT, BACS, Direct Debits) and operational requirements
- Familiarity with Equation Banking system (advantageous)
- Understanding of AML, sanctions, PSRs, and financial crime risks in payments
- Experience managing teams in fast-paced operational settings
- Knowledge of operations, third-party vendor management, private banking, treasury, risk, and compliance
Operations Manager in Westminster employer: cer Financial
As an Operations Manager at this prestigious international bank located in the heart of the City of London, you will thrive in a dynamic and supportive work environment that prioritises employee growth and operational excellence. The bank offers competitive salaries, comprehensive training programmes, and opportunities for career advancement, all while fostering a culture of accountability and continuous improvement. Join a team that values your contributions and encourages innovation, making it an exceptional place to build a rewarding career in banking.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management. Think about your past experiences and how they align with the responsibilities listed in the job description. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills through real-life examples. When you get the chance to speak with potential employers, highlight specific achievements in your previous roles that demonstrate your ability to lead teams and improve operational processes. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s make it happen!
We think you need these skills to ace Operations Manager in Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in banking operations, payments processing, and team management. We want to see how your background aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've improved operational processes or led teams in the past. We love a good story!
Showcase Your Skills:Don’t forget to showcase your skills relevant to the role, like your knowledge of payment schemes and compliance regulations. We’re looking for someone who can hit the ground running, so make sure we see that expertise in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at cer Financial
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of banking operations and payments processing. Familiarise yourself with payment schemes like SWIFT and BACS, as well as the regulatory requirements that come with them. This will show that you're not just a candidate, but someone who truly understands the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've mentored or developed team performance in the past. Highlight any successful change initiatives you've led, as this will resonate well with the interviewers.
✨Be Ready to Discuss Process Improvements
The role involves reviewing and improving operational processes, so come prepared with specific examples of process improvements you've implemented in previous roles. Think about how you identified issues, the solutions you proposed, and the outcomes. This will illustrate your proactive approach to operational excellence.
✨Understand Compliance and Risk Management
Given the importance of compliance in this role, make sure you can discuss your understanding of AML, KYC, and financial crime risks. Be ready to talk about how you've managed risks in past positions and how you ensure adherence to policies and regulations. This will show that you take compliance seriously and are equipped to handle the responsibilities of the role.
