At a Glance
- Tasks: Lead and optimise banking operations, ensuring smooth payment processes and team development.
- Company: Join an international bank in the heart of London with a dynamic work culture.
- Benefits: Attractive salary, career growth opportunities, and a chance to shape operational excellence.
- Other info: Fast-paced environment with a focus on continuous improvement and team success.
- Why this job: Make a real impact in banking operations while developing your leadership skills.
- Qualifications: Degree-level education and 5+ years in banking operations required.
The predicted salary is between 60000 - 70000 € per year.
Cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an Operations Manager to work with them on a permanent basis.
The responsibilities of the Operations Manager will include:
- Oversee processing of all domestic and international payments
- Ensure payment instructions are verified, authorised, and released per policy
- Review and improve operational processes
- Ensure tasks meet SLAs with high accuracy and control standards
- Maintain strong controls (segregation of duties, maker-checker, policy adherence)
- Lead, mentor, and develop team performance and succession planning
- Support internal and external audits
- Manage resourcing, staff engagement, performance reviews, and training
- Promote accountability, operational excellence, and continuous improvement
- Ensure compliance with regulatory requirements, AML/KYC, and segregation of duties
- Lead quality control across operations and client service delivery
- Coordinate priorities through regular meetings with department heads
- Authorise payments and operational messages as required
- Approve invoices and contribute to budgeting with COO
- Identify and implement process improvements, automation, and system enhancements
- Lead/support change initiatives, system upgrades, and SWIFT-related projects
- Strengthen operational resilience, business continuity, and disaster recovery
- Support COO with planning and key business decisions
- Oversee implementation of new/updated products and processes
- Act as authorised signatory where required
- Identify, manage, and escalate risks appropriately
- Manage operational business contracts
- Produce regular management information (MI) reports
- Ensure compliance with laws, policies, training, and reporting obligations
- Support operational resilience training and incident response
- Lead, motivate, and develop team through reviews and 1-1s
- Support recruitment, onboarding, and staff development
- Ensure continuous training and development for staff
The candidate will have:
- Degree-level education or equivalent experience in banking/financial services
- Minimum 5+ years’ banking experience
- Strong background in banking operations and payments processing in regulated environments
- Knowledge of payment schemes (SWIFT, BACS, Direct Debits) and operational requirements
- Familiarity with Equation Banking system (advantageous)
- Understanding of AML, sanctions, PSRs, and financial crime risks in payments
- Experience managing teams in fast-paced operational settings
- Knowledge of operations, third-party vendor management, private banking, treasury, risk, and compliance
Operations Manager in Salisbury employer: cer Financial
As an Operations Manager at this prestigious international bank located in the heart of the City of London, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. The company fosters a culture of operational excellence and continuous improvement, offering competitive salaries and comprehensive training programmes to enhance your skills. With a strong commitment to compliance and innovation, this employer not only values accountability but also empowers its employees to lead change initiatives and contribute to the bank's success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their payment processing systems and compliance requirements. This will help you showcase your knowledge and demonstrate how you can add value as an Operations Manager.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and process improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Operations Manager in Salisbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in banking operations, payments processing, and team management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to the job description and show us your passion for operational excellence.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've improved processes or led successful projects in your previous roles. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at cer Financial
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of banking operations and payments processing. Familiarise yourself with payment schemes like SWIFT and BACS, as well as the regulatory requirements that come with them. This will show that you're not just a candidate, but someone who truly understands the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've mentored or developed team performance in the past. Highlight your experience with performance reviews and staff development to show you can motivate and guide a team effectively.
✨Be Ready for Process Improvement Discussions
The job involves reviewing and improving operational processes, so come prepared with ideas. Think about any process improvements or automation initiatives you've implemented before. Discussing these will illustrate your proactive approach and commitment to operational excellence.
✨Understand Compliance and Risk Management
Compliance is key in this role, so make sure you can speak confidently about AML, KYC, and financial crime risks. Be ready to discuss how you've managed compliance in previous roles and how you would ensure adherence to policies and regulations in this position.
