At a Glance
- Tasks: Lead and optimise banking operations, ensuring smooth payment processes and team development.
- Company: Join a prestigious international bank in the heart of London.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work on innovative projects and enhance operational excellence.
- Why this job: Make a real impact in banking operations while developing your leadership skills.
- Qualifications: 5+ years in banking operations with strong team management experience.
The predicted salary is between 60000 - 70000 € per year.
City of London
Permanent
£60,000 - £70,000
cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an Operations Manager to work with them on a permanent basis.
The responsibilities of the Operations Manager will include:
- Oversee processing of all domestic and international payments
- Ensure payment instructions are verified, authorised, and released per policy
- Review and improve operational processes
- Ensure tasks meet SLAs with high accuracy and control standards
- Maintain strong controls (segregation of duties, maker-checker, policy adherence)
- Lead, mentor, and develop team performance and succession planning
- Support internal and external audits
- Manage resourcing, staff engagement, performance reviews, and training
- Promote accountability, operational excellence, and continuous improvement
- Ensure compliance with regulatory requirements, AML/KYC, and segregation of duties
- Lead quality control across operations and client service delivery
- Coordinate priorities through regular meetings with department heads
- Authorise payments and operational messages as required
- Approve invoices and contribute to budgeting with COO
- Identify and implement process improvements, automation, and system enhancements
- Lead/support change initiatives, system upgrades, and SWIFT-related projects
- Strengthen operational resilience, business continuity, and disaster recovery
- Support COO with planning and key business decisions
- Oversee implementation of new/updated products and processes
- Act as authorised signatory where required
- Identify, manage, and escalate risks appropriately
- Manage operational business contracts
- Produce regular management information (MI) reports
- Ensure compliance with laws, policies, training, and reporting obligations
- Support operational resilience training and incident response
- Lead, motivate, and develop team through reviews and 1-1s
- Support recruitment, onboarding, and staff development
- Ensure continuous training and development for staff
The candidate will have:
- Degree-level education or equivalent experience in banking/financial services
- Minimum 5+ years’ banking experience
- Strong background in banking operations and payments processing in regulated environments
- Knowledge of payment schemes (SWIFT, BACS, Direct Debits) and operational requirements
- Familiarity with Equation Banking system (advantageous)
- Understanding of AML, sanctions, PSRs, and financial crime risks in payments
- Experience managing teams in fast-paced operational settings
- Knowledge of operations, third-party vendor management, private banking, treasury, risk, and compliance
Operations Manager employer: cer Financial
As an Operations Manager at this prestigious international bank located in the heart of the City of London, you will thrive in a dynamic and supportive work environment that prioritises employee growth and operational excellence. The bank offers competitive salaries, comprehensive training programmes, and opportunities for career advancement, all while fostering a culture of accountability and continuous improvement. Join a team that values your contributions and encourages innovation, making it an exceptional place to build a rewarding career in banking.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their payment processing systems and compliance requirements. This will help you showcase your knowledge and demonstrate how you can contribute to their operational excellence.
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've led teams and improved processes in previous roles. Use specific examples that highlight your ability to mentor and develop team performance, as this is key for an Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in banking operations, payments processing, and team management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to the responsibilities listed in the job description. We love a good story!
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just duties. Did you improve a process or lead a successful project? We want to know how you've made an impact in your previous positions!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at cer Financial
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of banking operations and payments processing. Familiarise yourself with payment schemes like SWIFT and BACS, as well as the regulatory requirements that come with them. This will show that you're not just a candidate, but someone who truly understands the industry.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team, so be prepared to discuss your leadership style and experiences. Think of specific examples where you've mentored or developed team performance. Highlight how you promote accountability and operational excellence within your teams.
✨Prepare for Process Improvement Discussions
The role involves reviewing and improving operational processes, so come ready with ideas. Think about past experiences where you've identified inefficiencies and implemented changes. Be specific about the outcomes and how they benefited the organisation.
✨Demonstrate Your Compliance Knowledge
Compliance is key in banking, so be prepared to discuss your understanding of AML, KYC, and financial crime risks. Show that you can manage risks appropriately and ensure adherence to policies. This will reassure them that you can maintain strong controls and compliance standards.
