At a Glance
- Tasks: Lead and optimise banking operations, ensuring smooth payment processes and team performance.
- Company: Join an international bank in the heart of London with a dynamic work culture.
- Benefits: Competitive salary, career growth opportunities, and a chance to shape operational excellence.
- Other info: Fast-paced environment with a focus on continuous improvement and team development.
- Why this job: Make a real impact in banking operations while developing your leadership skills.
- Qualifications: Degree-level education and 5+ years in banking operations required.
The predicted salary is between 60000 - 70000 € per year.
cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an Operations Manager to work with them on a permanent basis.
The responsibilities of the Operations Manager will include:
- Oversee processing of all domestic and international payments
- Ensure payment instructions are verified, authorised, and released per policy
- Review and improve operational processes
- Ensure tasks meet SLAs with high accuracy and control standards
- Maintain strong controls (segregation of duties, maker-checker, policy adherence)
- Lead, mentor, and develop team performance and succession planning
- Support internal and external audits
- Manage resourcing, staff engagement, performance reviews, and training
- Promote accountability, operational excellence, and continuous improvement
- Ensure compliance with regulatory requirements, AML/KYC, and segregation of duties
- Lead quality control across operations and client service delivery
- Coordinate priorities through regular meetings with department heads
- Authorise payments and operational messages as required
- Approve invoices and contribute to budgeting with COO
- Identify and implement process improvements, automation, and system enhancements
- Lead/support change initiatives, system upgrades, and SWIFT-related projects
- Strengthen operational resilience, business continuity, and disaster recovery
- Support COO with planning and key business decisions
- Oversee implementation of new/updated products and processes
- Act as authorised signatory where required
- Identify, manage, and escalate risks appropriately
- Manage operational business contracts
- Produce regular management information (MI) reports
- Ensure compliance with laws, policies, training, and reporting obligations
- Support operational resilience training and incident response
- Lead, motivate, and develop team through reviews and 1-1s
- Support recruitment, onboarding, and staff development
- Ensure continuous training and development for staff
The candidate will have:
- Degree-level education or equivalent experience in banking/financial services
- Minimum 5+ years’ banking experience
- Strong background in banking operations and payments processing in regulated environments
- Knowledge of payment schemes (SWIFT, BACS, Direct Debits) and operational requirements
- Familiarity with Equation Banking system (advantageous)
- Understanding of AML, sanctions, PSRs, and financial crime risks in payments
- Experience managing teams in fast-paced operational settings
- Knowledge of operations, third-party vendor management, private banking, treasury, risk, and compliance
Operations Manager in Kennington employer: cer Financial
As an Operations Manager at this prestigious international bank located in the heart of the City of London, you will thrive in a dynamic and supportive work environment that prioritises employee growth and operational excellence. The bank offers competitive salaries, comprehensive training programmes, and opportunities for career advancement, all while fostering a culture of accountability and continuous improvement. Join a team that values your contributions and encourages innovation, making it an exceptional place to build a rewarding career in banking.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Kennington
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their payment processing systems and compliance requirements. We want you to show them you’re not just another candidate; you’re the Operations Manager they’ve been looking for!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and process improvements. We suggest using the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you stand out as a strong leader!
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, if you see a role that fits you perfectly, apply through our website – we’re here to help you land that dream job!
We think you need these skills to ace Operations Manager in Kennington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in banking operations, payments processing, and team management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved operational processes or led teams in the past. We love a good story!
Showcase Your Achievements:Don't just list your responsibilities; showcase your achievements! Quantify your successes where possible, like improving SLAs or leading successful audits. We want to see the impact you've made in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates. Let’s get started on this journey together!
How to prepare for a job interview at cer Financial
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of banking operations and payments processing. Familiarise yourself with payment schemes like SWIFT and BACS, as well as the regulatory requirements that come with them. This will show that you're not just a candidate, but someone who understands the intricacies of the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've mentored or developed team performance in the past. Highlight any successful change initiatives you've led, as this will resonate well with the interviewers.
✨Be Ready for Process Improvement Discussions
Expect questions about how you've identified and implemented process improvements in previous roles. Think of specific instances where you've enhanced operational efficiency or introduced automation. This will illustrate your proactive approach to continuous improvement, which is key for this position.
✨Understand Compliance and Risk Management
Given the importance of compliance in banking, brush up on your knowledge of AML, KYC, and financial crime risks. Be prepared to discuss how you've ensured compliance in your previous roles and how you would approach risk management in this new position. This will show that you take these responsibilities seriously.
