At a Glance
- Tasks: Lead and optimise banking operations, ensuring smooth payment processes and team performance.
- Company: Join an international bank in the heart of London with a dynamic work culture.
- Benefits: Competitive salary, career development opportunities, and a chance to make a real impact.
- Other info: Exciting role with opportunities for continuous improvement and innovation.
- Why this job: Shape the future of banking operations while leading a talented team.
- Qualifications: 5+ years in banking operations with strong leadership skills.
The predicted salary is between 60000 - 70000 € per year.
cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an Operations Manager to work with them on a permanent basis.
The responsibilities of the Operations Manager will include:
- Oversee processing of all domestic and international payments
- Ensure payment instructions are verified, authorised, and released per policy
- Review and improve operational processes
- Ensure tasks meet SLAs with high accuracy and control standards
- Maintain strong controls (segregation of duties, maker-checker, policy adherence)
- Lead, mentor, and develop team performance and succession planning
- Support internal and external audits
- Manage resourcing, staff engagement, performance reviews, and training
- Promote accountability, operational excellence, and continuous improvement
- Ensure compliance with regulatory requirements, AML/KYC, and segregation of duties
- Lead quality control across operations and client service delivery
- Coordinate priorities through regular meetings with department heads
- Authorise payments and operational messages as required
- Approve invoices and contribute to budgeting with COO
- Identify and implement process improvements, automation, and system enhancements
- Lead/support change initiatives, system upgrades, and SWIFT-related projects
- Strengthen operational resilience, business continuity, and disaster recovery
- Support COO with planning and key business decisions
- Oversee implementation of new/updated products and processes
- Act as authorised signatory where required
- Identify, manage, and escalate risks appropriately
- Manage operational business contracts
- Produce regular management information (MI) reports
- Ensure compliance with laws, policies, training, and reporting obligations
- Support operational resilience training and incident response
- Lead, motivate, and develop team through reviews and 1-1s
- Support recruitment, onboarding, and staff development
- Ensure continuous training and development for staff
The candidate will have:
- Degree-level education or equivalent experience in banking/financial services
- Minimum 5+ years’ banking experience
- Strong background in banking operations and payments processing in regulated environments
- Knowledge of payment schemes (SWIFT, BACS, Direct Debits) and operational requirements
- Familiarity with Equation Banking system (advantageous)
- Understanding of AML, sanctions, PSRs, and financial crime risks in payments
- Experience managing teams in fast-paced operational settings
- Knowledge of operations, third-party vendor management, private banking, treasury, risk, and compliance
Operations Manager in Camden Town employer: cer Financial
As an Operations Manager at this prestigious international bank located in the heart of the City of London, you will thrive in a dynamic and supportive work environment that prioritises employee growth and operational excellence. The bank offers competitive salaries, comprehensive training programmes, and opportunities for career advancement, all while fostering a culture of accountability and continuous improvement. Join a team that values your contributions and encourages innovation, making it an exceptional place to build a rewarding career in banking.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Camden Town
✨Network Like a Pro
Get out there and connect with people in the banking and financial services sector. Attend industry events, join relevant LinkedIn groups, and don’t be shy about reaching out to current employees at companies you’re interested in. We all know that sometimes it’s not just what you know, but who you know!
✨Ace the Interview
Prepare for your interviews by researching the company and understanding their operations inside out. Think about how your experience aligns with their needs, especially around payments processing and compliance. We recommend practising common interview questions and even doing mock interviews with friends to boost your confidence.
✨Showcase Your Skills
When you get the chance to meet potential employers, make sure to highlight your achievements in operational excellence and team leadership. Use specific examples from your past roles to demonstrate how you’ve improved processes or led successful projects. We want to see that you can bring real value to their operations!
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us can give you an edge, as we often have exclusive listings. Plus, it’s a great way to stay updated on new opportunities that match your skills in banking operations and payments.
We think you need these skills to ace Operations Manager in Camden Town
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in banking operations, payments processing, and team management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to the responsibilities listed in the job description. We love a good story!
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just duties. Did you improve a process or lead a successful project? We want to know how you've made an impact in your previous positions!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at cer Financial
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of banking operations and payment processing. Familiarise yourself with key concepts like SWIFT, BACS, and AML regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've mentored or developed team members. Highlight how you promote accountability and operational excellence within your teams.
✨Prepare for Process Improvement Questions
Expect questions about how you've identified and implemented process improvements in previous roles. Have a couple of solid examples ready that demonstrate your ability to enhance operational efficiency and drive continuous improvement.
✨Understand Compliance and Risk Management
Given the regulatory nature of the role, be ready to discuss your experience with compliance, risk management, and financial crime risks. Show that you understand the importance of maintaining strong controls and can navigate complex regulatory environments.
