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For Companies At a Glance
- Tasks: Provide top-notch customer service and support our sales team in a dynamic environment.
- Company: Join Cepac, a leading manufacturer with a focus on teamwork and success.
- Benefits: Earn up to £31k, enjoy bonuses, and benefit from generous annual leave.
- Other info: Enjoy free parking, a subsidised canteen, and excellent career growth opportunities.
- Why this job: Be part of a thriving team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer service or sales, strong communication skills, and Microsoft Office proficiency.
The predicted salary is between 18600 - 43400 £ per year.
Your role
We are recruiting Sales & Commercial Co-ordinators to join our Internal Sales team at our manufacturing site in Manvers, Rotherham. This is an exciting opportunity to join Cepac to contribute and support our ongoing success. The main purpose of the role is to provide a first-class service to our customers. The successful candidate will be working full-time, Monday to Friday and will:
- Deal with customer enquiries, by telephone and email, including placing orders, checking the details on our systems, and rescheduling if required.
- Support our external sales team, assisting with preparing costs, quotations, and collating specifications.
- Liaise with our internal colleagues and our customers for their deliveries.
- Monitor our warehouse stocks for efficiencies and ensure aging stock is minimised, calculating customer price movements i.e., PPI/Indexed contracts and our third-party processes for systems accuracy.
- Assist to maximise sales through our commercial applications, using the Quest/CRM/ESP and our bespoke systems, maximising our plant efficiencies by helping us to reduce our costs.
- Run scheduled reports to ensure accurate controls are in place and deal with general administration within the team.
The successful candidate must have:
- Proven experience, working in a customer services or sales related role.
- An ability to multi-task whilst remaining organised and efficient.
- High level of initiative and self-motivation.
- Strong communications skills both written and verbal.
- Experience of using Microsoft Office Suite i.e., Word, Excel, and Outlook.
The benefits offered:
- Salary up to £31k per annum.
- Opportunity of a ‘Sign on Bonus’ within the first 6 months.
- Generous production-based bonus paid monthly or yearly after the probation period.
- Generous Contributory Pension Scheme.
- Annual leave (increasing with service) up to 25 days plus public holidays.
- Death in Service up to four times basic salary.
- Free car parking.
- On site subsidised canteen, free tea, coffee, and juice.
Internal Sales & Commercial Co-ordinator - Rotherham employer: Cepac
Contact Detail:
Cepac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales & Commercial Co-ordinator - Rotherham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cepac. Understand their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your skills! During the interview, highlight your ability to multi-task and stay organised. Use specific examples from your previous roles to demonstrate how you've successfully managed customer enquiries and supported sales teams.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Internal Sales & Commercial Co-ordinator - Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales & Commercial Co-ordinator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Cepac. Share specific examples of your past experiences that relate to the role, and don’t forget to show your enthusiasm for joining our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see your qualifications and passion for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Cepac
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like dealing with customer enquiries and supporting the sales team. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively communicated with customers in the past. Whether it’s handling enquiries or preparing quotations, be ready to share specific instances that highlight your skills.
✨Demonstrate Your Organisational Skills
The ability to multi-task and stay organised is key for an Internal Sales & Commercial Co-ordinator. Think of times when you successfully managed multiple tasks or projects simultaneously and be prepared to discuss these during your interview.
✨Familiarise Yourself with Relevant Software
Since the role involves using systems like Quest/CRM/ESP, brush up on your knowledge of these tools or similar software. If you have experience with Microsoft Office Suite, be ready to talk about how you’ve used it to enhance your efficiency in previous roles.