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For Companies At a Glance
- Tasks: Provide IT support and resolve service requests to ensure smooth business operations.
- Company: Join Cepac, a leading independent manufacturer of corrugated packaging.
- Benefits: Competitive salary, generous bonus scheme, and up to 25 days annual leave.
- Why this job: Be part of a growing IT team and enhance your tech skills in a dynamic environment.
- Qualifications: Experience in 1st and 2nd line support with strong troubleshooting abilities.
- Other info: Opportunity for career growth and development in a supportive workplace.
The predicted salary is between 24648 - 30780 £ per year.
Job vacancies: IT Services Technician – Rotherham
Your role
Cepac is a leading independent manufacturer of corrugated packaging with four sites across the UK.
Due to the expansion of our IT Department, we are looking to recruit an IT Services Technician to join our team based in Manvers, Rotherham.
The ideal candidate will be an integral member of the IT Service Delivery Team providing prompt responses and effective resolutions to L1 & L2 requests for service and support generated within the business in order to support business continuity.
The ideal applicant must be able to demonstrate the following proficiencies:
- Supporting a Microsoft Enterprise End-User environment. Latest Windows OS, Print Servers,
DHCP, DNS. - Deployment, configuration, and management of end user endpoints.
- Thorough hardware/software troubleshooting skills and methods.
- Basic understanding of Enterprise Endpoint Cloud technologies. Endpoint Manager/Intune.
- Basic understanding and support of networking technologies/methodologies.
- Awareness of Cyber Security best practices.
- Telephony and Mobile Communications.
With the following skills:
- Strong background in 1 st and 2 nd line support
- Abilities to install and administer computer hardware, software, and network components
- Time management and prioritisation skills
- Analytical, troubleshooting, and problem-solving skills
- Effective verbal, presentation and listening communications skills
- Effective written communications skills
The benefits offered:
- Salary range up to £30,810 depending on experience
- Working hours – 40 hours per week, Monday to Friday
- Generous annual bonus scheme
- Generous Contributory Pension Scheme
- Annual Leave (increasing with service) up to 25 days plus public holidays
- Death in Service up to four times basic salary
Meadows Road, Brookfield Park
Manvers, Wath Upon Dearne
Rotherham
S63 5DJ
Tel: 01709 511 666
Fax: 01709 517 333
Paper Mill Road, Rawcliffe Bridge
Goole
East Riding of Yorkshire
DN14 8SL
Tel: 01405 837 400
Fax: 01405 837 445
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IT Services Technician - Rotherham employer: Cepac
Contact Detail:
Cepac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Services Technician - Rotherham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cepac and their IT services. Understanding their values and recent projects can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills related to Microsoft environments and troubleshooting. You might get asked to solve a problem on the spot, so being prepared will give you a leg up during the interview.
✨Tip Number 3
Show off your soft skills! Communication is key in IT support roles. Be ready to demonstrate how you've effectively communicated with users in the past, whether it’s through presentations or just day-to-day interactions.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, you’ll be one step closer to joining our awesome team!
We think you need these skills to ace IT Services Technician - Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Services Technician role. Highlight your experience with Microsoft Enterprise environments and any relevant troubleshooting skills. We want to see how your background fits with what we're looking for!
Show Off Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real situations. Whether it's resolving a tricky tech issue or managing endpoints, we love hearing about your hands-on experience!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate effective written communication, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Cepac!
How to prepare for a job interview at Cepac
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Enterprise environments, especially the latest Windows OS and tools like Endpoint Manager/Intune. Be ready to discuss your experience with hardware/software troubleshooting and how you've resolved issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled L1 and L2 support requests. Think about times when you had to prioritise tasks or manage your time effectively under pressure, as this will demonstrate your analytical and troubleshooting abilities.
✨Communicate Clearly
Effective communication is key in IT roles. Practice explaining technical concepts in simple terms, as you may need to interact with non-technical staff. Also, be prepared to discuss your written communication skills, perhaps by mentioning documentation you've created.
✨Stay Updated on Cyber Security
Familiarise yourself with the latest cyber security best practices. Be ready to discuss how you would implement these in your role and why they are important for business continuity. This shows that you’re proactive and aware of current industry standards.
