At a Glance
- Tasks: Provide top-notch customer service and support our sales team in a dynamic environment.
- Company: Join Cepac, a leading manufacturer with a focus on teamwork and success.
- Benefits: Earn up to £31k, enjoy bonuses, generous leave, and a contributory pension scheme.
- Other info: Enjoy free parking, a subsidised canteen, and opportunities for career growth.
- Why this job: Be part of a thriving team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer service or sales, strong communication skills, and Microsoft Office proficiency.
The predicted salary is between 24800 - 36400 € per year.
We are recruiting Sales & Commercial Co-ordinators to join our Internal Sales team at our manufacturing site in Manvers, Rotherham. This is an exciting opportunity to join Cepac to contribute and support our ongoing success.
The main purpose of the role is to provide a first-class service to our customers. The successful candidate will be working full-time, Monday to Friday and will:
- Deal with customer enquiries, by telephone and email, including placing orders, checking the details on our systems, and rescheduling if required.
- Support our external sales team, assisting with preparing costs, quotations, and collating specifications.
- Liaise with our internal colleagues and our customers for their deliveries.
- Monitor our warehouse stocks for efficiencies and ensure aging stock is minimised, calculating customer price movements i.e., PPI/Indexed contracts and our third-party processes for systems accuracy.
- Assist to maximise sales through our commercial applications, using the Quest/CRM/ESP and our bespoke systems, maximising our plant efficiencies by helping us to reduce our costs.
- Run scheduled reports to ensure accurate controls are in place and deal with general administration within the team.
The successful candidate must have:
- Proven experience, working in a customer services or sales related role.
- An ability to multi-task whilst remaining organised and efficient.
- High level of initiative and self-motivation.
- Strong communications skills both written and verbal.
- Experience of using Microsoft Office Suite i.e., Word, Excel, and Outlook.
The benefits offered:
- Salary up to £31k per annum.
- Opportunity of a ‘Sign on Bonus’ within the first 6 months.
- Generous production-based bonus paid monthly or yearly after the probation period.
- Generous Contributory Pension Scheme.
- Annual leave (increasing with service) up to 25 days plus public holidays.
- Death in Service up to four times basic salary.
- Free car parking.
- On site subsidised canteen, free tea, coffee, and juice.
Internal Sales & Commercial Co-ordinator - Rotherham employer: Cepac Limited
At Cepac, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service excellence. Located in Rotherham, our manufacturing site provides employees with competitive salaries, generous bonuses, and opportunities for professional growth, all while enjoying benefits like a contributory pension scheme and a subsidised canteen. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Commercial Co-ordinator - Rotherham
✨Tip Number 1
Get to know the company! Research Cepac and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in customer service and sales. Highlight how your skills can contribute to providing that first-class service they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the team at Cepac.
We think you need these skills to ace Internal Sales & Commercial Co-ordinator - Rotherham
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service or sales roles. We want to see how you've dealt with enquiries and provided top-notch service, so share specific examples that showcase your skills!
Be Organised and Efficient:Since the role involves multitasking, it’s important to demonstrate your organisational skills. Use your application to explain how you manage multiple tasks while staying efficient – we love a good time management story!
Communicate Clearly:Strong communication is key for us! Whether it's written or verbal, make sure your application reflects your ability to convey information clearly. A well-structured cover letter can really make you stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Cepac Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of an Internal Sales & Commercial Co-ordinator. Familiarise yourself with customer service principles and sales processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers or colleagues in the past. Think about times when you resolved issues or provided excellent service, as these stories will highlight your suitability for the job.
✨Demonstrate Your Organisational Skills
The ability to multi-task and stay organised is crucial. Be ready to discuss how you manage your time and prioritise tasks. You could even bring a simple example of a system or tool you use to keep track of your responsibilities, which will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use like Quest/CRM/ESP, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
