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- Tasks: Create and execute email marketing campaigns using Dynamics 365 Customer Insights.
- Company: Join a dynamic team at Ceox, supporting public sector projects.
- Benefits: Remote work, flexible contract, and the chance to make an impact.
- Other info: Ideal for detail-oriented individuals who thrive in collaborative environments.
- Why this job: Be hands-on in a role that shapes marketing strategies for the public sector.
- Qualifications: Experience in email marketing and strong skills in HTML/CSS.
The predicted salary is between 36000 - 60000 £ per year.
Content Manager - Dynamics 365 Customer Insights Contract | Remote | UK Public Sector Project
At Ceox, we are supporting a major Public Sector programme following the upgrade of a Microsoft Dynamics 365 environment to enable direct marketing through Dynamics 365 Customer Insights – Journeys. We are looking for an experienced CRM Content Manager (Contractor) to join our project team and take ownership of campaign creation and execution within the platform. This is a hands‑on, delivery‑focused role. There is no development required, but strong functional expertise and end‑to‑end campaign experience are essential.
Who We’re Looking For
- Strong background in email marketing campaign management
- Hands‑on experience building segments and journeys in D365 Customer Insights
- Solid HTML/CSS email build skills
- Experience delivering campaigns end‑to‑end in regulated or structured environments
- Strong stakeholder communication skills
What you will be doing
- Building and executing email marketing campaigns in D365 Customer Insights – Journeys
- Creating segments, automated journeys and triggered communications
- Designing and developing responsive email templates using HTML/CSS
- Managing the full campaign lifecycle from build to reporting and optimisation
- Working closely with CEOX stakeholders and Public Sector client teams
- Establishing reusable campaign assets and structured CRM content libraries
Desirable
- Experience with Dynamics 365 Customer Voice
- Previous public sector experience
We’re looking for someone who is detail-oriented, organised, and comfortable working in a stakeholder‑driven environment. If you’re a D365 CRM specialist with strong campaign execution experience and available for a contract opportunity, we’d love to hear from you.
Contract Details
- Contract Type: Freelance / Contract
- Location: Remote (UK‑based candidates preferred)
- Start Date: ASAP
- Clearance: Candidates must be eligible to work with UK Government departments / BPSS.
CRM Campaign Manager / Content Manager in Surrey employer: Ceox
Contact Detail:
Ceox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Campaign Manager / Content Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Dynamics 365. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your email marketing campaigns and any segments you've built in D365. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your stakeholder communication skills. Be ready to discuss how you've managed campaigns in regulated environments and how you handle feedback from various teams.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace CRM Campaign Manager / Content Manager in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with email marketing and campaign management. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience with D365 Customer Insights!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CRM Content Manager role. Share specific examples of your past campaigns and how you’ve successfully managed them from start to finish.
Show Off Your Technical Skills: Since this role involves building segments and designing email templates, make sure to mention your HTML/CSS skills. We love seeing candidates who can demonstrate their technical prowess alongside their campaign management experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Ceox
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Customer Insights. Familiarise yourself with how to build segments and journeys, as well as the email marketing campaign management process. Being able to discuss specific features and functionalities will show that you're not just familiar with the platform but are also ready to hit the ground running.
✨Showcase Your Campaign Successes
Prepare to share examples of successful campaigns you've managed in the past. Highlight your end-to-end experience, from building to reporting and optimisation. Use metrics to back up your claims—numbers speak volumes and can really impress your interviewers.
✨Communicate Like a Pro
Since strong stakeholder communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Think about how you would explain complex concepts to non-technical stakeholders. This will demonstrate your ability to work effectively in a team-driven environment.
✨Be Detail-Oriented
As the job requires a detail-oriented approach, be prepared to discuss how you ensure accuracy in your work. You might want to mention any tools or processes you use to keep track of campaign details and deadlines. Showing that you have a systematic approach will reassure them that you can manage the full campaign lifecycle efficiently.