At a Glance
- Tasks: Manage and execute email marketing campaigns using Dynamics 365 Customer Insights.
- Company: Join Ceox, a leader in public sector digital transformation.
- Benefits: Remote work, flexible hours, and the chance to shape impactful campaigns.
- Other info: Opportunity to grow in a supportive, evolving environment.
- Why this job: Be part of a dynamic team driving innovative email marketing strategies.
- Qualifications: Experience in email marketing and HTML/CSS skills required.
The predicted salary is between 40000 - 50000 £ per year.
Job Description – CRM Content Manager
Contract | Remote | UK Public Sector Project
Overview
At Ceox, we are supporting a major Public Sector programme following the deployment of a Microsoft Dynamics 365 environment enabling direct marketing through Dynamics 365 Customer Insights – Journeys. The platform is now live, with email campaign capabilities currently being tested and refined in a controlled/UAT environment as part of the initial rollout and warm-up phase. We are looking for an experienced CRM Content Manager (Contractor) to support both campaign execution and the ongoing stabilisation of the email marketing capability, helping the client establish a scalable and effective approach from the outset.
Who We’re Looking For
- Strong background in email marketing campaign management
- Hands-on experience with Dynamics 365 Customer Insights – Journeys (segments, journeys, triggers)
- Solid HTML/CSS email build skills
- Experience delivering campaigns in structured or regulated environments
- Comfortable working in environments where capability is still being proven and refined
- Able to provide practical guidance and support, not just execution
- Strong stakeholder communication skills, particularly within public sector settings
What you will be doing
- Supporting testing and refinement of email campaigns in a UAT/test environment
- Building and iterating segments, journeys and triggered communications
- Designing and developing responsive email templates (HTML/CSS)
- Supporting initial campaign rollout and warm-up activity, including:
- Helping establish sender reputation and good delivery practices
- Ensuring campaigns are structured appropriately from the outset
- Managing campaign execution as capability moves toward business-as-usual
- Helping define and embed best practice for campaign delivery, including governance and structure
- Supporting the creation of reusable campaign assets and content libraries
- Working closely with Ceox and client stakeholders across delivery and testing phases
- Providing advice and guidance to the client, where internal CRM/content capability is still developing
Key Characteristics
We are specifically looking for someone who:
- Is comfortable working in a recently deployed, still-maturing environment
- Can support testing, iteration and improvement, not just steady-state delivery
- Is pragmatic and solutions-focused, able to work through early-stage challenges
- Is willing to share knowledge and add value beyond a narrow remit
- Can operate effectively within public sector processes and governance
Desirable
- Experience with Dynamics 365 Customer Voice
- Previous UK Public Sector experience
- Experience supporting early-stage campaign rollout or platform adoption, including email warm-up activities
Contract Details
- Contract Type: Freelance / Full-time Short-term Contract - outside IR35
- Location: Remote (UK-based candidates preferred)
- Start Date: ASAP
- Clearance: Candidates must be eligible to work with UK Government departments / BPSS.
CRM Campaign Manager / Content Manager in Guilford employer: Ceox
At Ceox, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a CRM Campaign Manager, you will have the opportunity to work remotely within the UK public sector, contributing to meaningful projects while enjoying flexible working arrangements and professional growth opportunities. Our commitment to employee development and a supportive environment ensures that you can thrive as you help shape the future of email marketing capabilities in a transformative setting.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Campaign Manager / Content Manager in Guilford
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a CRM Campaign Manager role. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your email marketing campaigns, especially those using Dynamics 365. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of email campaign management and public sector processes. We want you to feel confident discussing how you can help refine and stabilise their email marketing capabilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace CRM Campaign Manager / Content Manager in Guilford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with email marketing and Dynamics 365 Customer Insights. We want to see how your skills match the job description, so don’t hold back on showcasing relevant projects!
Showcase Your Technical Skills:Since this role involves HTML/CSS email builds, include examples of your work or mention specific tools you've used. We love seeing practical evidence of your capabilities, so if you’ve got a portfolio, share it with us!
Communicate Clearly:Strong stakeholder communication is key in this role. When writing your application, be clear and concise about your experiences and how they relate to working in public sector settings. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Ceox
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Customer Insights and Journeys. Be ready to discuss how you've used these tools in past campaigns, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Email Marketing Skills
Prepare examples of successful email marketing campaigns you've managed. Highlight your hands-on experience with HTML/CSS for email builds, and be ready to explain how you ensure good delivery practices and sender reputation.
✨Communicate Like a Pro
Since you'll be working closely with stakeholders, practice articulating your ideas clearly and confidently. Think about how you can convey complex information simply, especially in a public sector context where clarity is key.
✨Be Solutions-Focused
Demonstrate your pragmatic approach by preparing to discuss how you've tackled early-stage challenges in previous roles. Show that you're not just about execution but also about providing practical guidance and support to improve processes.
