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For Companies At a Glance
- Tasks: Join us as a Business Analyst/Consultant, capturing user needs and defining solutions.
- Company: We're a leading Microsoft partner, specialising in innovative tech solutions for the Public Sector.
- Benefits: Enjoy a flexible work environment, professional growth opportunities, and the latest technologies.
- Why this job: Make a real impact by delivering projects that enhance customer engagement and satisfaction.
- Qualifications: Experience in business analysis, Agile environments, and user story writing is essential.
- Other info: Work in a no-politics culture with a supportive team, based near Guildford.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a BA/Consultant with experience in understanding and analysing the needs of users and organisations to define solution specifications. Our rapidly growing team works mainly with Public Sector organisations to deliver solutions and applications that drive value and engage customers using Microsoft technology.
You will be responsible for performing discovery, capturing requirements, challenging ways of working by engaging subject matter experts and stakeholders. You will work to understand business processes, model the process and suggest business improvements, enabling clients to engage their customers and deliver value. You will define Business processes and write User Stories which the development team will turn into working software that meets the needs of Users and business objectives.
We are privately owned with financial stability and a plan for organic growth. As a company, we offer a no-politics environment and good opportunities to grow professionally. Our team values the flexibility we offer, the working environment, and the ability to work on the latest technologies. With an office near Guildford, we specialise in delivering Business Applications based on Dynamics 365, Power Platform, and Intelligent Automation.
We have made a name for ourselves as the premier Microsoft partner in the UK implementing Power Platform-based Intelligent Automation and have recently won an award for an AI project we implemented at the Department for Health & Social Care.
Mission
Your mission will be to deliver projects which lead to happy customers. You will use a variety of methods and techniques to facilitate, refine and record user needs, ensuring the development team understands the needs of internal and external users. You will document using user stories the features which are required to deliver working systems that meet customer expectations. You will work as guided by the Delivery Manager and alongside the rest of the team to ensure a successful project delivery. All our projects are delivered in an Agile manner, and you will work in a supportive manner with the team including coaching junior team members. We also provide opportunities for you to contribute to other related areas including best practice, tools and improving Ceox processes and ways of working.
Key Capabilities
- Customer Service Focus
- Ability to quickly grasp business models, processes, and user needs
- Ability to think outside of the box and create innovative solution designs
- Ability to write User Stories
- An eye for identifying areas for improvement
- Good communicator
- Flexible approach with the ability to multi-task
- Self Sufficient
Mandatory Experience
- Business Analysis - preferably in an Agile environment
- Work within a software development team
- Work within a consultancy/services company
- Business modelling
- User story writing
- Workshop facilitation
- Writing reports, papers and presenting findings
- Defining Functional/System Specification
- Ability to consult and guide clients
- Eligible for SC Clearance
Desirable Experience
- Microsoft Power Platform product knowledge
- AI - Knowledge including the capabilities of Co-Pilot, Azure AI Builder, Open AI
- Real-world experience of using Scrum or similar Agile methodologies
- Knowledge of other Microsoft products including Azure
- Familiarity with GDS Service Design principles
- Awareness of UX/UR
This role would suit an individual who is motivated by the consulting/analysis element of a project and is able to challenge customers, making recommendations that exploit new ways of working within our technology set. Knowledge of the technology is beneficial - though the focus of the role is on the ability to capture, consult and guide clients over hands-on configuration.
Location
Our office is near Guildford and most of our customers are within London. You will need to travel to the office and customer site as required to deliver projects. Our expectation is that on average you will be in the office 2 days per week.
Business Analyst/ Consultant employer: Ceox
Contact Detail:
Ceox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst/ Consultant
✨Tip Number 1
Familiarise yourself with Microsoft technologies, especially Dynamics 365 and Power Platform. Understanding these tools will not only help you in interviews but also demonstrate your commitment to the role and the company.
✨Tip Number 2
Network with professionals in the public sector and consultancy fields. Attend relevant meetups or webinars to connect with potential colleagues and gain insights into the industry, which can be beneficial during your application process.
✨Tip Number 3
Brush up on Agile methodologies and be prepared to discuss your experience with them. Since this role involves working in an Agile environment, showcasing your familiarity with Scrum or similar frameworks will set you apart.
✨Tip Number 4
Prepare to articulate how you've successfully captured user needs and translated them into actionable user stories. Being able to provide concrete examples of your past work will demonstrate your capability to deliver value to clients.
We think you need these skills to ace Business Analyst/ Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business analysis and consultancy, particularly within an Agile environment. Emphasise your ability to understand user needs and document user stories, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for working with Public Sector organisations and your familiarity with Microsoft technologies. Mention specific projects or experiences that demonstrate your ability to deliver value and engage customers.
Showcase Your Communication Skills: Since good communication is essential for this role, ensure your application reflects your ability to convey complex ideas clearly. Use concise language and structure your application logically to make it easy for the hiring team to follow.
Highlight Relevant Experience: Detail any experience you have with business modelling, workshop facilitation, and writing reports. If you have worked with Microsoft Power Platform or have knowledge of AI technologies, be sure to include this information as it aligns with the company's focus.
How to prepare for a job interview at Ceox
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Analyst/Consultant. Familiarise yourself with Agile methodologies, user story writing, and business modelling, as these are crucial for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in business analysis, particularly within a consultancy or software development environment. Be ready to provide examples of how you've successfully captured requirements and improved business processes.
✨Engage with the Interviewers
During the interview, engage with the interviewers by asking insightful questions about their projects and challenges. This shows your interest in the role and helps you understand how you can contribute to their success.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you approach problem-solving and innovation. Share specific examples where you've challenged existing processes and proposed effective solutions, especially using Microsoft technologies.
