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For Companies At a Glance
- Tasks: Join our team to deliver top-notch internal sales and hire services to clients.
- Company: Be part of a dynamic power and equipment business unit in Bridge of Don.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: This role offers hands-on experience in customer service and the chance to build lasting client relationships.
- Qualifications: Ideal candidates have a technical or sales background, with strong communication skills.
- Other info: Flexibility and a proactive attitude are key to thriving in this fast-paced role.
The predicted salary is between 28800 - 43200 £ per year.
We have a fantastic opportunity for a HIre and Sales Coordinator to join our great team within the Power and equipment business unit in Bridge of Don.
Main purpose of role:
To deliver a high quality, effective and efficient on time internal sales and hires service to all clients; to maintain and produce all required sales/delivery/hire documentation; to provide effective customer relations and service to existing clients and to build the same with new clients to the company.
KEY ACCOUNTABILITIES
- Customer focussed to deliver a high quality customer service by ensuring customer telephone and email queries and orders are dealt with efficiently and effectively using the approved IT and bespoke software systems.
- Ensure on time high quality and accurate delivery against customer orders.
- Administer and liaise with the client to ensure that all customer needs are met and maximise opportunities where possible
- Ensure the correct equipment and materials are readied for the work scope and that it complies with client, client contract and statutory requirement.
- Ensure customer enquiries and orders are dealt with promptly, accurately and all transactions recorded in the system.
- Swift resolution of any invoice queries which may arise – client or vendor related
- Maintain and manage all the required paperwork and Job Packs for audit purposes.
- Upkeep of records as needed and required to ensure compliance with statutory and contractual obligations
- Undertake tasks and projects as agreed that are in line the job delivery requirements
- The job holder may be required to carry out any other related or associated roles, tasks or duties, which they can be trained, instructed and supervised to do safely and according to changing business requirements.
PERSON SPECIFICATION
Knowledge:
- Basic Technical knowledge and experience of the lifting or tooling industries and products would be preferred together with a detailed knowledge of the Offshore oil and gas industry and how it operates.
- Strong technical understanding of customer requirements
Skills & Competencies:
- IT literate (eg. Excel, Word, Powerpoint)
- Effective organisation and time management skills, particularly when dealing with conflicting priorities.
- Ability to build strong and collaborative working relationships across internal and external stakeholders
- Attention to detail (eg contract requirements)
Qualifications and certification:
Educated to HNC, SVQ Level 3 or similar in a technical or sales related subject would be preferred.
Experience:
- Experience within a similar service company and internal sales environment would be preferred
- Experience of, and ability to deliver, great customer service
Personal qualities:
- Strong communication and interpersonal skills
- Proactive, flexible and adaptable approach to work
- Self starter who can work independently as well as within a team, and under own initiative
Hire and Sales Coordinator employer: Centurion - UK & Europe Region
Contact Detail:
Centurion - UK & Europe Region Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire and Sales Coordinator
✨Tip Number 1
Familiarize yourself with the power and equipment industry, especially the lifting and tooling sectors. Understanding the technical aspects and customer requirements will give you an edge during interviews.
✨Tip Number 2
Highlight your experience in customer service and internal sales. Be ready to share specific examples of how you've effectively managed customer queries and orders in previous roles.
✨Tip Number 3
Demonstrate your IT skills, particularly with software like Excel and Word. Being proficient in these tools is crucial for managing documentation and customer records efficiently.
✨Tip Number 4
Showcase your ability to build strong relationships with clients and stakeholders. Prepare to discuss how you've successfully collaborated with others to meet customer needs in past positions.
We think you need these skills to ace Hire and Sales Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hire and Sales Coordinator position. Make sure you understand the key accountabilities and personal specifications required for the role.
Tailor Your CV: Customize your CV to highlight relevant experience in internal sales and customer service. Emphasize any technical knowledge related to the lifting or tooling industries, as well as your proficiency with IT tools like Excel and Word.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the offshore oil and gas industry. Mention specific examples of how you've delivered excellent customer service and managed conflicting priorities in previous roles.
Highlight Your Skills: In your application, make sure to emphasize your strong communication skills, attention to detail, and ability to build collaborative relationships. These are crucial for the Hire and Sales Coordinator role.
How to prepare for a job interview at Centurion - UK & Europe Region
✨Showcase Your Customer Service Skills
Since the role emphasizes delivering high-quality customer service, be prepared to share specific examples of how you've effectively handled customer inquiries and resolved issues in the past. Highlight your ability to build strong relationships with clients.
✨Demonstrate Technical Knowledge
Familiarize yourself with basic technical knowledge related to the lifting or tooling industries, as well as the offshore oil and gas sector. Be ready to discuss how this knowledge can help you meet customer requirements and ensure compliance with contracts.
✨Emphasize Organizational Skills
The job requires effective organization and time management, especially when dealing with conflicting priorities. Prepare to discuss how you prioritize tasks and manage your time efficiently in a fast-paced environment.
✨Prepare for IT Proficiency Questions
As the role involves using various IT systems, be ready to talk about your experience with software like Excel, Word, and PowerPoint. You might also want to mention any bespoke software you've used in previous roles to demonstrate your adaptability.
